REPLY – HOW SEND

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  • #1013402

    Sorry if I’m getting on peoples nerves about this issue, but I’m new to WordPress and I’m having problems. I previously asked for help via support and received a few replys. How do I send a thank you i.e. when I press the reply button it takes me back to my original query and the icons of the people who applied to it. The problem is where do I go from here. When I click on my name, it takes me back to my home page. Now what????

    Thanks for hour help.
    Blog url: http://februaryfalls.wordpress.com/

    The blog I need help with is februaryfalls.wordpress.com.

    #1013474

    How do I send a thank you

    You don’t. There’s no reason to. This is a support forum, not a personal messaging system.

    A simple comment on your original thread is fine. No need to create multiple threads asking the same question.

    #1013475

    1tess
    Moderator Emeritus

    Please read this:
    https://en.forums.wordpress.com/topic/reply-3?replies=3#post-1010194

    clicking on the word “member” under your name brings up the posts you have made:
    https://en.forums.wordpress.com/profile/februaryfalls

    When you first come to the forums, you see on the top right of your screen:
    “Welcome februaryfalls”
    Click on that username and you will see your previous posts/threads.

    #1013476

    Tess, OP is looking for a way to PM individual replies to anyone and everyone who posted in the original thread.

    As far as I know, there is no PM system here.

    #1013478

    1tess
    Moderator Emeritus

    When you find your thread on https://en.forums.wordpress.com/profile/februaryfalls then click on it and you will see your question and folks who replied. Scroll down to the bottom, type your message, and submit it.

    #1013479

    1tess
    Moderator Emeritus

    notawoodpecker

    If that is so, then you should specify that in your reply. Re-reading her other threads, you might be right about what she wants. On the other hand, lots of folks new to wp.com don’t know how to find previous threads.

    Oh, and to be clear: there is no way to do private messages. Also we volunteers do not help via email.

    #1013481

    justjennifer
    Moderator

    Someone used my personal site’s contact form the other day. While I ‘m glad to help, frankly I no longer expect anyone to say thank you (even though it is nice when they do). If they do, I’d prefer to see it in the thread I helped out on, not in my inbox out of all context, so Tess’ suggestion is spot on.

    #1013482

    1tess
    Moderator Emeritus

    @notawoodpecker
    (sorry, I guess you did refer to private messages: ≥^!^≤ )

    #1013483

    I’d prefer to see it in the thread I helped out on,

    Which is also in my initial reply.

    #1013485

    justjennifer
    Moderator

    Ok then… glad we’re on the same page. :)

    #1013486

    1tess
    Moderator Emeritus

    @jen,
    Yes, I’ve had quite a few folks contact me via my form on my blog. Some I’ve helped, but mostly I refer them back to the forums. As a volunteer hoping to help as many as possible, private communication is not efficient: here anyone can search and find answers to questions.

    #1013487

    1tess
    Moderator Emeritus

    Oh, and thank you is always very much appreciated.

    #1013491

    raincoaster
    Member

    The problem is, saying You’re Welcome bounces it back to the top, meaning open problems are buried. That’s why I don’t say it often.

    Well, that and I’m rude.

    #1013493

    To me, acknowledging that the problem or issue is resolved and that one or more of the suggestions offered worked is far more useful than pleasantries.

    #1013494

    1tess
    Moderator Emeritus

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