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Reset Password Email - "key is invalid"

  1. I did actually lose my password as my laptop was stolen. However when I use the recover pw feature and click on the link to resend, I get an error saying "Sorry that key does not appear to be valid". I'm using Outlook 2007 and set to plain text.

    Anyone have ideas? I can FTP in and get my files ... is there a file somewhere I can change my pw?


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