Retrieving a password

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  • #701599

    I need help. I am doing some blog work for a man who set up a wordpress blog 5 years ago. He does not have the username pr passwrod any longer and we can’t re-set it because he does not know which email address he set it up under. This is the address he wants to use, so I need to get the password. WordPress has not responded to any emails yet. Is there a support phone number where I can call and ask? His address he started is bywhatstandard.wordpress.com

    #701704

    supportbot
    Member

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

    #701705
    #701706

    timethief
    Member

    We still do not know whether or not your are referring to a free hosted WordPress.COM blog or not. If it is a free hosted WordPress.com blog then please read this support documentation entry:

    The e-mail address registered with your WordPress.com account is your unique identifier. You will notice that when you sign up, we do not require any other information. As such, this is how we are able to verify ownership of blogs and accounts; it is very important to remember and update it as necessary.

    If you send us a note requesting help with accessing your account/blog, we will require an e-mail from the address registered with the account. Otherwise, we cannot help. http://en.support.wordpress.com/email-address/

    #701866

    He doesn’t know the email address he set up the account with. It is from 2009.

    #701868

    timethief
    Member

    Then I believe you have reached a dead end. :(

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