I'm working with Aliza Worthington on getting her followers from WordPress transferred to her new blog at Patheos. I've include your (Jeremy Duvall's) last email to her, as well as my response to her by email and one question below:
General Question: what exactly does it mean to be a follower? I clicked to subscribe to Aliza's wordpress.com blog (the old one) and never received any notification on new content when I'm logged into WordPress.com or any other means. I don't know what value it is to move these "subscribers" over. Can you explain?
Jeremy Duvall's forum response to Aliza:
I apologize again for the oversight. It looks like The Worthington Post is set-up as a separate blog than Patheos so subscribers should only receive your posts. Before I make the transfer, there are a few things to iron out with the Jetpack connection:
1. Your running an older version of Jetpack and of WordPress.org software. Currently, the versions are as follows;
Jetpack: 2.3.1 (Current version: 2.8) WordPress.org: 3.4 (Current version: 3.8)
Can you ask the Tech Wiz at Patheos to update those to the latest (or at least close to latest) versions?
2. Cloudfront is actively blocking xmlrpc.php. In order for Jetpack to work correctly, Cloudfront will either need to be disabled or configured to allow xmlrpc.php access.
3. In the DNS settings for patheos.com (http://www.intodns.com/patheos.com), there is an error for "Missing nameservers reported by parent". That will need to be resolved for Jetpack to work correctly.
Please pass this along to the person at Patheos in charge of maintaining/updating the back-end of the site, and let me know if you have any additional questions!
This was my response to Aliza:
I've talked with my boss on the different issues that Jeremy brought up and here's what I know:
1.) We will be upgrading to WordPress 3.6 or 3.8 next quarter - he has someone who will be doing that for Patheos. He is investigating upgrading the Jetpack version.
2.) Unfortunately we are not able to disable Cloudfront, and the xmlrpc.php has to be vetted by the administration first, so we'll get back on that as well.
3.) I've submitted the DNS settings "Missing namesevers" to my boss and he is investigating.