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Sandbox themes are broken

  1. Our blog suddenly lost all CSS styles and looks like a site from 1995! It has looked like this for a few days now.

    I noticed that when browsing/previewing Sandbox themes (both 0.6.1 and 1.6.1) on the Appearances screen, they all look like that, with no styling.

    The blog I need help with is

  2. Hi Joanna
    As Volunteers answering support questions do not have backend access to blogs and only Staff do, I recommend that you contact Staff directly and request their assistance with sorting this out.
    Best wishes for a quick fix. :)

  3. That is the way the themes look. They are built to make using custom CSS easier. It seems that either you have deleted your custom CSS or your year-long upgrade has expired and you need to pay for another year.

  4. @hallluke
    Thanks for the catch :). I had a DUH moment and forgot the obvious.

  5. I'll let you off this once timethief!

    If you do renew the upgrade your previous rule sets should reappear. I don't think they get erased when the upgrade expires but I haven't been here that long so if that's not the case get in touch with staff and they might be able to help.

  6. Well, I have Sandbox and my background image is gone. Will have to suss out the issue.

  7. We renewed our Custom CSS upgrade about a month ago, and didn't do anything to the CSS recently.

  8. Hi Joanne,
    As you have renewed you will need to contact Staff

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