Sandbox themes are broken

  • Author
    Posts
  • #504477

    joannameng
    Member

    Our blog suddenly lost all CSS styles and looks like a site from 1995! It has looked like this for a few days now.

    I noticed that when browsing/previewing Sandbox themes (both 0.6.1 and 1.6.1) on the Appearances screen, they all look like that, with no styling.

    The blog I need help with is idealistnyc.wordpress.com.

    #504574

    joannameng
    Member
    #504603

    timethief
    Member

    Hi Joanna
    As Volunteers answering support questions do not have backend access to blogs and only Staff do, I recommend that you contact Staff directly and request their assistance with sorting this out. http://en.support.wordpress.com/contact/
    Best wishes for a quick fix. :)

    #504613

    hallluke
    Member

    That is the way the themes look. They are built to make using custom CSS easier. It seems that either you have deleted your custom CSS or your year-long upgrade has expired and you need to pay for another year.

    #504614

    timethief
    Member

    @hallluke
    Thanks for the catch :). I had a DUH moment and forgot the obvious.

    #504616

    hallluke
    Member

    I’ll let you off this once timethief!

    If you do renew the upgrade your previous rule sets should reappear. I don’t think they get erased when the upgrade expires but I haven’t been here that long so if that’s not the case get in touch with staff and they might be able to help.

    #504618

    raincoaster
    Member

    Well, I have Sandbox and my background image is gone. Will have to suss out the issue.

    #504710

    joannameng
    Member

    We renewed our Custom CSS upgrade about a month ago, and didn’t do anything to the CSS recently.

    #504711

    timethief
    Member

    Hi Joanne,
    As you have renewed you will need to contact Staff http://en.support.wordpress.com/contact/

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