Scoopzz website

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  • #1110588

    scoopzzblog
    Member

    Lost email address, user name and password. For scoopzz.wordpress.com. I also,have scoopzzblog.wordpress.com but want to register the domain name scoopzz.com. I deleted an email accounts and deleted passwords.

    The blog I need help with is scoopzzblog.wordpress.com.

    #1110747

    timethief
    Member

    Hello,
    If you don’t have the log-in info you can visit https://en.wordpress.com/wp-login.php?action=lostpassword and if required click “Need More Help?”

    #1110770

    scoopzzblog
    Member

    Thanks for the info timethief but that is part of my problem too. I deleted the email account associated with scoopzz. So I am out in the cold here. Did manage to send Worpress a form here on WordPress so we shall see if they can help.

    #1110840

    kathrynwp
    Staff

    Filling out the Account Recovery form through the “Need More Help” link as timethief explained earlier is the best way for us to help you regain access to the site, even if you no longer have access to the email address.

    #1110844

    scoopzzblog
    Member

    Thanks for the input kathrynwp. That didn’t work at all, I emailed WordPress for further help under the new account to help me reactivate the old account. No response from them.

    #1110845

    timethief
    Member

    When you say you emailed be aware that if we post threads and also send emails we create confusion and delay the time it takes to get answers. In the future I don’t advise doing both. If you have a thread that’s tagged for Staff then subscribe to it and wait patiently. I tagged this thread again for you.

    #1110846

    kathrynwp
    Staff

    Hi there – I don’t see any other support requests from you – did you send it from an email other than the one connected to scoopzzblog?

    #1110847

    scoopzzblog
    Member

    @timethief, well if I do not receive an answer from WordPress staff I post for a community member to answer me.

    @kathrywp. I emailed under scoopzzblog and used (email redacted)

    This is the auto response I got:
    Thank you for your support request. Your public message is posted to the forums so you and other users can see it here:

    https://en.forums.wordpress.com/topic/scoopzz-website?replies=1

    #1110848

    scoopzzblog
    Member

    My email was under scoopzzblog.

    #1110849

    scoopzzblog
    Member

    Ok sorry hit enter before completing sentence. I filled out a form here on WordPress and used the scoopzz email and had to use scoopzzblog because there was no way I could submit anything under scoopzz. Maybe just a cyber space thing maybe I deleted Scoopz itself.

    Thanks for all the help.

    #1110850

    kathrynwp
    Staff

    If you filled out the Account Recovery form, you’ll get a response by email. There is a backlog after the holidays, but we’ll get to you. Please don’t submit more than one support request as it’ll take longer to provide assistance.

    Thanks for your patience and understanding.

    #1110851

    kathrynwp
    Staff

    p.s. the Account Recovery form is here:
    https://en.wordpress.com/wp-login.php?action=recovery

    If that’s the form you filled out, then your ticket is in our system.

    #1110856

    scoopzzblog
    Member

    Yes that is the form I filled out. Thank for the link anyway.
    Happy 2013,

    #1110859

    kathrynwp
    Staff

    You should by now have heard back from the Account Recovery team. If not, please let me know and we’ll start afresh by email.

    #1110860

    scoopzzblog
    Member

    Kahynwp. Sorry no email from Account Recover team. I got email already with that account so I know it is working. (email redacted)

    #1110861

    kathrynwp
    Staff

    I’m sending you a message now – please let me know if you don’t get it.

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