Screenshot

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  • #788481

    isadz
    Member

    I can’t upload a screenshot on wordpress.com blog. This is much annoying as I am not using it for negative purposes but to mend a problem.
    It says that this file format is not supported and can not be uploaded for security reasons.

    The blog I need help with is iphonists.wordpress.com.

    #788619

    timethief
    Member

    If it’s bit map format then you cannot upload it. It needs to be an image file with one of these accepted file type extensions.
    Images
    .jpg
    .jpeg
    .png
    .gif
    http://en.support.wordpress.com/accepted-filetypes/
    Troubleshooting images > http://en.support.wordpress.com/images/troubleshooting-images/

    #788620

    auxclass
    Member

    If you pasted the screen shot into Gimp then saved with the default Gimp format / extension then that file type is not supported here.

    #788621

    isadz
    Member

    That screenshot is in bitmap format. Any solution please?

    #788624

    timethief
    Member

    I posted the solution above. You have to use image editing software to convert and save the bitmap in an accepted file format.

    #788626

    isadz
    Member

    Ok thanks but I do not have any idea about how to change the format of files.
    Will you recommend any site please?

    #788628

    1tess
    Moderator Emeritus

    I got your picture in my gmail. (I was having problems with gmail but solved it now)

    In order to add to your media library, you must use an image editing program like PhotoShop, Elements, or others like Gimp, which is free online (but a bit difficult to use).

    Or try one of these: http://www.google.com/search?client=safari&rls=en&q=image+editing+software+free&ie=UTF-8&oe=UTF-8

    The file must be saved as timethief said:
    .jpg
    .jpeg
    .png
    .gif

    #788629

    timethief
    Member

    This is a computer skills issue. I recommend going on the internet and searching for the instructions for convert bitmap to jpeg or convert bitmap to jpeg

    #788632

    auxclass
    Member

    It looks like this site will convert online – CAUTION – I have not used it but it looks simple

    http://www.online-utility.org/image_converter.jsp

    Gimp is not too bad for simple and does have some automatic features that work most of the time (sometimes the auto color balance gives strange results) – as you move up from real simple Gimp can be a bit difficult – I use it but sometimes have problems figuring out some of the features – I do only simple things with it, but it is very powerful.

    #788638

    isadz
    Member

    Thanks TT..
    @tess
    Weren’t you surprised to see the screenshot?

    #788642

    timethief
    Member

    @tess

    I got your picture in my gmail. (I was having problems with gmail but solved it now)

    I’m totally confused. Does that mean you are providing support by email now?

    #788647

    isadz
    Member

    I sent the file to her and she is talking about that.

    #788649

    1tess
    Moderator Emeritus

    No, certainly not! She is helping me with my post. And my problem with gmail meant that I wasn’t able to read her messages until now.

    Apparently there are some problems with some browsers displaying special characters, including hers. I’m trying to track down a solution.

    #788654

    1tess
    Moderator Emeritus

    To be clear, it is not specifically a WordPress issue so not relevant to these forums (except the part about posting a screenshot)

    #788655

    timethief
    Member

    @tess
    Ah … displaying special characters … confusing stuff here. This is not blogging issue per say ie. how to convert images from one format to another is a computer skills issue. The good news is that there are free online image editing programs online that can be used to do this as well as free desk top programs too. :)

    #788658

    isadz
    Member

    I’m doing that online.
    I apologize for my ignorance.

    #788660

    1tess
    Moderator Emeritus

    Yes, special characters is what my post is about and all the info I researched seemed to indicate few problems with special characters on newer browsers. But iphonist is an example of one who can’t see them. As I said, not an issue for wp.com forums.

    The link I gave, to be honest, the only one I’ve tried is Gimp for online photo editing and found it difficult: a big learning curve. And you are right: this is also not a wp.com issue. But lots of times people do want to post screenshots in order to show specific questions. So this seems a legitimate topic to discuss here.

    #788662

    1tess
    Moderator Emeritus

    @iphonist1
    You are not ignorant: we all started learning somewhere near the infant stage and progressed from there. You are discovering how to do lots of thingsā€¦

    #788663

    timethief
    Member

    Hi Tess
    I just tried doing this conversion on my PC. I used Paint and it was easy.

    #788664

    1tess
    Moderator Emeritus

    Good to know. I don’t have Paint on my computer, though at work we do. Other people have used it, though I think it was for personal projects so I haven’t paid attention, and it’s been so many years since I used it I wasn’t sure to recommend it. Good to know.

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