Second phanthom user name in P2 mentions

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  • #1751296

    glckpress
    Member

    Since I’ve changed my user name, I seem to have a second phantom user name when I’m mentioned in P2 threads.

    I am logged in with my user name “glckpress”, but the mention shows “schleifheld-2” as my user name. (“schleifheld” used to be my old user name, before I changed it to “glckpress”.)

    Screenshot: https://cloud.githubusercontent.com/assets/308422/2718305/b9c291b4-c54c-11e3-9e33-6bedf9c7e6e5.png

    When I try to use reset password for “schleifheld-2”, the form says that user does not exist: https://cloud.githubusercontent.com/assets/308422/2718306/b9c2b202-c54c-11e3-9b80-c4aa8ea7cfc8.png

    Not sure if this is an issue with user names or with P2, but it’s rather annoying. Would it be possible for a staff member to look into what “schleifheld-2” is and if it can be deleted?

    Thank you!

    (cc @mod in case that helps)

    The blog I need help with is teamwpde.wordpress.com.

    #1751425

    timethief
    Member

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1751436

    glckpress
    Member

    @timethief Thanks!

    #1751529

    gracejiyoung
    Member

    Hi Caspar!

    Thanks for reporting this! I wasn’t able to reproduce the same issue on my test account, so I have brought this back to our team, and we are looking into the issue.

    Sorry for the inconvenience, and I will get back to you as soon as I hear back!

    #1751531

    glckpress
    Member

    Thanks for investigating, @gracejiyoung, I look forward to any follow-ups.

    #1751537

    gracejiyoung
    Member

    Hi Caspar!

    So there was a bug a few months ago that is now fixed, but unfortunately your name change came before the fix. However, our team has fixed your issue and cleared the cache so you should now be seeing the correct username :)

    I tested it out and found that it was showing the correct username.

    Sorry for the inconvenience!

    #1751541

    glckpress
    Member

    Thanks a bunch, glad it has been fixed!
    This topic can be marked as solved then as far as I am concerned.

    #1751542

    gracejiyoung
    Member

    Sounds great!

    Happy Blogging :D

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