Seeing if I can retrieve my web site a site hosted by hostgator

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    recently I lost my web site, it was a transfer from to and it expired without me knowing about it

    The blog I need help with is


    Member – is hosted here – looks like your domain has expired – content is safe

    Renew the domain name registration and domain mapping

    Dashboard >> Store >> My Upgrades

    You need to be logged in as the EXACT owner of an upgrade to renew it – is there another account you might have used to buy the upgrades?

    I will flag this for staff attention in case you need more help



    Do you mean the custom domain expired? Then simply try to buy it again from the dashboard of your blog, or try buying it from another domain sales company.



    You were given the correct answer a week ago also

    Searching Google cache shows you are hosted here – if you really are hosted at Host Gator you need to get your content from them not WordPress.COM



    Thank you Auxclass, my problem is where do I get this dashboard from, nowhere can I find to apply my password and make payment.



    you always work in the base blog dashboard not the mapped domain name (

    Primary Blog is Set is set as the primary domain for and will appear in the address bar when you visit the site.



    It’s not happening, this is the message I get:Oh no! This domain expired 15 days ago!

    Please contact the owner of this website and ask them to renew the domain. Don’t worry, you’ll still be able to view the site at this web address:
    And no it won’t let me view mikessdesk it just drives me to another site I have mikescsmith. and if I try to upgrade from there it will only do it for mikecsmith. Am I lost or what



    Hi Mike,

    So the issue you are seeing is likely because the “mikecsmith” account you are posting from (and are likely logged into when trying to renew) is not the owner of that domain upgrade. So you are not going to be able to renew it.

    You’ll need to log into the account that owns the domain. Could you have had a different account in the past? Or somehow set up a second account at some point?

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