Service complaints

sjwsentinel · Member · Jul 27, 2015 at 8:39 am
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There are multiple forms and pages for making complaints about abuse and copyright infringement, and so on.

Where is the form for complaints about WordPress service? (…You know, things like mysterious disappearing menus, disappearing paragraphing, and all of those annoying things that WordPress does not explain and does not help with.)

The blog I need help with is: (visible only to logged in users)
freakingid · Member · Jul 27, 2015 at 3:31 pm
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Hello,

I’m not sure about a complaints form, as most of us on this forum are just users volunteering to help each other.

Have you tried asking for help here in the forums? We may be able to help you. (Nice site, by the way.)
justjennifer · Member · Jul 27, 2015 at 3:35 pm
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@freakingid – Since the OP originally posted during the outage to customization which impacted hundreds (if not thousands) of sites, it may have had to do with that.

@sjwsentinel If you are still having trouble with your site customizations please post here https://en.forums.wordpress.com/topic/header-and-all-customisations-gone
justjennifer · Member · Jul 27, 2015 at 3:36 pm
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@freakingid – Since the OP originally posted during the outage to customization which impacted hundreds (if not thousands) of sites and which has since been resolved, it may have had to do with that.

Left that bit out.
sjwsentinel · Member · Jul 27, 2015 at 11:58 pm
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Thanks Jennifer and Freak. My site is still broken. I’ll post on the site you recommended.

I suppose the answer to my original question is: “There is none.”
sjwsentinel · Member · Jul 28, 2015 at 12:04 am
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Oh, OK.

… The forum topic you mentioned, Jennifer, has been closed to new replies.

So, no help anywhere?

I still have a missing menu and header info not displaying correctly, even though the customisations are still in the appearance dashboard.
sjwsentinel · Member · Jul 28, 2015 at 12:27 am
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I’ve found the new thread… it’s stuck to the the top of the forums. Silly me.

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