Need help? Check out our Support site, then

Setting up email MX DNS records

  1. I have have a domain registered with someone other than WordPress. At first, the domain would not map correctly to my WordPress site, but I have managed to correctly map the DNS records now.

    The problem is the email.

    The MX records my I was given from my host, do not match the format explained in the WordPress support pages.

    Does anybody understand this protocol who can help me?

    The records I have been given are in the form:

    Any ideas?

    Do I need more info from the domain host?

    Thanks in advance...


    The blog I need help with is

  2. MX records don't include an IP address. Could you let me know who your email host is?

  3. Sorry for jumping in here but im having same kind of issues and didnt think making new thread about it was worthwhile.

    These are details I got given but cant seem to work out how to change DNS on here. My domain host is with --> MX Record priority 0 --> --> A Record --> --> A Record -->

    Website - or actual hosted one on here is

  4. stkildathunda - please do start a new thread for your issue, thanks.

  5. OK no worries, sorry!

  6. Wow, thanks for the reply. is the host.

  7. Hi there - thanks for this. Would you mind asking your email provider for the information in our required format as I'm unable to determine the correct records based on this information. You could try sending them these samples:


    MX <pref> <host>
    TXT <text>
    CNAME <subdomain> <host>
    A <subdomain> <IP>
    SRV <_service._protocol> <priority> <weight> <port> <domain>

    Sample records

    TXT v=spf1 ~all
    A webmail
    SRV _xmpp-client._tcp 10 10 5269

Topic Closed

This topic has been closed to new replies.

About this Topic


No tags yet.