Share via Twitter shows wrong account

  • Author
    Posts
  • #1973977

    dapsmanized
    Member

    When a post is shared via twitter at my blog dapschronicles.wordpress,com it is pointed to a wrong account, which is no longer owned by me. I have tried to reconnect, remove the account, add, to no avail. The correct account should be dapsy_me. Please help!

    The blog I need help with is dapschronicles.wordpress.com.

    #1974103

    kokkieh
    Staff

    Hi there.

    Go to Settings ->Sharing in your dashboard. Towards the bottom of that page, look where it says Twitter username to include in tweets when people share using the Twitter button. Make sure that it’s changed there as well (remember to save changes).

    If you have already done that and the sharing button still shows the wrong name, let us know.

    #1974133

    dapsmanized
    Member

    Yes that is checked and updated with correct twitter username still showing the old account.

    #1974136

    timethief
    Member

    Did you try disconnecting the app, clearing your browser cache and then reconnecting it again?
    http://en.support.wordpress.com/publicize/#reconnecting-services

    #1974141

    dapsmanized
    Member

    Yes did all that @timethief and still no go, actually it looks like a glitch because even if I disable the twitter username, and check on sharing via twitter, the old account is there.

    #1974188

    kokkieh
    Staff

    Sometimes when you change your Twitter username it doesn’t take on the sharing buttons. I’ve tagged this thread for staff attention. They are usually able to fix it. Please make sure you are subscribed so you’re notified when they respond and be patient while waiting.

    #1974207

    Hi there!

    Sorry about that. This happens a lot when you change the sharing Twitter handle. But I can fix it up for you if you’d let me know the old and new Twitter handles.

    #1974208

    dapsmanized
    Member

    Thanks below are my twitter accnts

    Old: sillydaps
    New: dapsy_me

    #1974209

    Thanks! I’ve fixed this for you.

    Let me know if I can help with anything else!

    #1974210

    dapsmanized
    Member

    Thanks! Tested and looks good now. :)

    #1974218

    Great! Let me know if I can help with anything else! :)

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