Shortlink isn't working, and always has before

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  • #1142180

    I have never had trouble with a shortlink to use on my FB page. Now I am. This is the link: http://wp.me/pM6ef-yh It’s not populating the ‘status’ with the beginning text of the post, nor showing me options for a thumbnail, the way it has in the past. What’s up? http://clickchicksphotographyblog.com/

    The blog I need help with is clickchicksphotographyblog.com.

    #1142356

    zandyring
    Staff

    Hi there,

    I get the same result with that shortlink, but not with any other shortlink I try, including from my own blog. Can you try using the full link for that particular post and see if the issue resolves for you?

    Cheers!

    #1142371

    The long link doesn’t work either. Seems like it’s on your end. What else can I do?

    #1142389

    kathrynwp
    Staff

    Hi there – when I paste the long link into a Facebook status window, I’m getting a choice of four thumbnails as well as a text blurb, as you can see in this screenshot:

    Facebook.jpg

    Would you mind trying again and letting me know if you’re still having trouble with it?

    #1142392

    Closed FB; closed Safari, and just tried again. The links shows, but no text and no thumbnail.

    #1142393

    kathrynwp
    Staff

    I just tried refreshing Facebook’s cache for that page. Would you mind trying again?

    If it still doesn’t work, could you please try a different browser, like Chrome or Firefox, and let me know what happens?

    #1142398

    Okay, the long link worked with Firefox. Why do you suppose 1) it didn’t work with Safari and 2) why didn’t the short link work with either?

    Thank you!

    #1142411

    kathrynwp
    Staff

    I’m not sure why we’re seeing discrepancies on this link. Would you mind letting me know if this is only a problem with this particular post, or is it happening with all posts?

    #1142412

    I’ve never had an issue before with a short link.

    #1142413

    kathrynwp
    Staff

    If you continue to run into this issue again with other posts, could you please let me know? If it was just a one-time thing, it’s probably not worth further investigation, but if it continues to happen we’ll delve into it further. Sound OK? :-)

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