Site Not Working
When I try to go to my website I am suddenly getting these errors:
Warning: require_once(classes/class-wc-connect-extension-compatibility.php): failed to open stream: No such file or directory in /home4/hlarsen24/heatherlarsenphoto.com/wp-content/plugins/woocommerce-services/woocommerce-services.php on line 39
Fatal error: require_once(): Failed opening required ‘classes/class-wc-connect-extension-compatibility.php’ (include_path=’.:/opt/php56/lib/php’) in /home4/hlarsen24/heatherlarsenphoto.com/wp-content/plugins/woocommerce-services/woocommerce-services.php on line 39
This site has worked fine in the past. Any ideas on what could be wrong?
The blog I need help with is heatherlarsenphoto.com.
I’m sorry, but heatherlarsenphoto.com. is not hosted at WordPress.com. As such, we are unable to provide any direct assistance in this manner.
The fact that the site may have been built using WordPress, or may mention ‘Powered by WordPress’ (or something similar) simply means it is using the WordPress.org software, which can be downloaded and installed on any web host.
If you’re interested, you can learn more about the difference between WordPress.com and WordPress.org here:
I would recommend getting in touch with your host or domain registrar for support, or checking out these resources if your site was indeed built with WordPress software:
To find out who is hosting your site, you can visit http://www.whoishostingthis.com
It appears WooCommerce decided to rename their extension, go to the path in the Warning/Error and edit your wp-content/plugins/woocommerce-services/woocommerce-services.php
there are a few require_once commands near the top, one will be referencing the compatibility file in your warning
go to the classes folder next level down and you will find compatibility files, mine was class-wc-connect-compatibility.php
rename the file insire the require_once command to match that (in my case I took out the word “extension-“)
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