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site redirect issue

  1. Hello, I have purchased my domain from you. I have built my website on I need you to point my domain to the following IP:

    This is done by changing my domain's A-Records. I am not requesting that you transfer my domain, redirect my domain, or change my name servers. I want to remain with you as my domain registrar. For more detailed information, please see

    The blog I need help with is

    The blog I need help with is

  2. You can set custom A records using this guide:

  3. Now I have no visible site at all!

  4. It seems I also got the number wrong.

    I need to change my A-Records for both "www" and my root domain. That's one record for pointing to And one record for also pointing to

  5. I'll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  6. I will - thank you very much!

  7. You're welcome.

  8. Hi there!

    I've add the www CNAME record for you. And we'll be updating the document timethief linked you to shortly to include that step.

    Let me know if I can help with anything else! :)

  9. Hi,

    Thank you for getting back to me. About how long does it take for the link to begin working? I'm just curious as to when I should start wondering whether it has worked or not as opposed to still being updated.

  10. Hi there!

    It looks like this is working now. Domain changes usually take several hours to fully take effect (and theoretically can take up to 72 hours).

    If it’s still not working, simply reply back and let me know. I’m happy to investigate further.

  11. You guys are awesome - thank you so much!

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