site redirect issue

  • Author
    Posts
  • #1903233

    esteemedia
    Member

    Hello, I have purchased my domain esteemediaproductions.com from you. I have built my website on Weebly.com. I need you to point my domain to the following IP: 199.34.228.50

    This is done by changing my domain’s A-Records. I am not requesting that you transfer my domain, redirect my domain, or change my name servers. I want to remain with you as my domain registrar. For more detailed information, please see http://kb.weebly.com/domain-registrar.html.

    The blog I need help with is esteemediaproductions.com.

    The blog I need help with is esteemediaproductions.com.

    #1903344

    timethief
    Member

    You can set custom A records using this guide: http://en.support.wordpress.com/domains/setting-custom-a-records/

    #1903370

    esteemedia
    Member

    Now I have no visible site at all!

    #1903376

    esteemedia
    Member

    It seems I also got the number wrong.

    I need to change my A-Records for both “www” and my root domain. That’s one record for http://www.mydomain.com pointing to 199.34.228.59. And one record for mydomain.com also pointing to 199.34.228.59.

    #1903377

    timethief
    Member

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1903387

    esteemedia
    Member

    I will – thank you very much!

    #1903388

    timethief
    Member

    You’re welcome.

    #1903424

    Hi there!

    I’ve add the www CNAME record for you. And we’ll be updating the document timethief linked you to shortly to include that step.

    Let me know if I can help with anything else! :)

    #1903430

    esteemedia
    Member

    Hi,

    Thank you for getting back to me. About how long does it take for the link to begin working? I’m just curious as to when I should start wondering whether it has worked or not as opposed to still being updated.

    #1903528

    Hi there!

    It looks like this is working now. Domain changes usually take several hours to fully take effect (and theoretically can take up to 72 hours).

    If it’s still not working, simply reply back and let me know. I’m happy to investigate further.

    #1903529

    esteemedia
    Member

    You guys are awesome – thank you so much!

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