site twice in stats

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  • #1069438

    Hi,

    My site appear twice in stats tab and it record stats on none of them.

    But it is working on the same wordpress account for another site i have.

    can you tell me how to erase one of the 2 entries and maybe how to reset stats tag in the site?

    reagards,

    Laurent
    Blog url: http://www.bageletparisbrest.com/

    The blog I need help with is www.bageletparisbrest.com.

    #1069532

    timethief
    Member

    We cannot help you here at WordPress.com with that site as it’s not being hosted by WordPress.com and we run on different software. This is the correct forum for your software http://wordpress.ORG/support/ If you have not registered a WordPress.org username account yet you can do so on the top right hand corner of the page I just linked to so you can post to those support forums.
    WordPress.com vs WordPress.org: The Differences
    http://support.wordpress.com/com-vs-org/
    Best wishes with your site.

    #1069553

    But the stats are on your site. And my problem is on my account on your site.

    My blog “une vie au quebec” is listed twice for no reason, and i suspect that’s why i have no more stats on it from jetpack!

    Laurent

    #1069554

    timethief
    Member

    Here’s an example of the date displaying above the post title on your blog:
    October 12, 2012
    Appreciating Italy’s Tirolian Gold
    That October 12, 2012 date and all dates throughout the blog can be removed from displaying via CSS editing.

    #1069556

    hmm, that is not my question.

    #1069557

    timethief
    Member

    Oh dear! I had two tabs open and I posted the wrong thing above into the wrong thread. I apologize for that.

    @bageletparisbrest
    Staff have requested that folks with Jetpack issues post their questions to the existing Jetpack forum at WordPress.org, since it would be easier to keep support focused in one place as much as possible: http://wordpress.org/support/plugin/jetpack

    #1069559

    i understand, but why do i have 2 entries for the same blog in wordpress.com, and how can i remove one of them. i think it’s more a worpress.com problem than a jetpack problem, as my issue is on wordpress.com.

    #1069560

    timethief
    Member

    Now I understand you and I have flagged this thread so Staff will remove the duplicated blog. I apologize for the delay and frustration.

    #1069561

    you are very welcome,

    thank you for your help.

    #1069595

    hi do you know when it will be done ?

    #1069598

    raincoaster
    Member

    No, we have no idea.

    #1069670

    kathrynwp
    Staff

    why do i have 2 entries for the same blog in wordpress.com, and how can i remove one of them.

    Hi there – could you please let me know for which site at WordPress.com you’re seeing double stats? I see four sites on your bageletparisbrest account, but they’re all self-hosted Jetpack sites.

    Thanks!

    #1069675

    i can you removed the 2 entries for une vie au quebec, like that i can restart from scratch. do i need to reset my link from word press?
    thanks

    #1069676

    i’m disconnected now. by the way, neither account was working and logging my site so it doesn’t matter if stats disappear.
    will i have to also reset jetpack stuff on my side?

    #1069679

    hi,
    i think you killed the wrong one i have 2 sites again. please kill both une vie au quebec, and tell me how to reset jetpack on my server side, please.
    laurent
    ps i disconnect

    #1069680

    timethief
    Member

    Will you please post URLs starting with http:// for these blogs want to be deleted so no mistakes are made?

    #1069681

    http://www.ioualalen.com/wordpress/
    nom du blog une vie au quebec
    let me know when you are done and i will check if everything is ok
    thanks by advance

    #1069682

    hi,
    could you also kill the last une vie au quebec, please, like that i restart from scratch, otherwise it will do the same : create a double entry.

    #1069684

    hi,

    if i connect my site now, it will recreate a double entry, so could you please remove also the une vie au quebec entry remaining.

    laurent

    #1069689

    kathrynwp
    Staff

    I’ve removed http://www.ioualalen.com/wordpress/ from your account.

    Please let me know if you need further assistance.

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