Site won't load

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  • #1089428

    jimmystofer
    Member

    Hello- I have 2 questions:

    1. For some reason my website won’t load (jimmystofer.com). I’ve tried both safari and firefox, as well as on 3 different computers. Please help me as to why this page won’t load.

    2. Also, for me to log into my site i have to go to jimmystofer.com/wp-login. Is there a way I can transfer my account to my jimmystofer account at wordpress.com? These are separate right now but I’d like to make them into one if possible.

    Thanks,
    Jimmy stofer

    The blog I need help with is jimmystofermusic.wordpress.com.

    #1089510

    timethief
    Member

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    #1089525

    jimmystofer
    Member

    My browsers are up to date and I also emptied my cache. Any other ideas of why it may not be working?

    #1089546

    timethief
    Member

    This thread is flagged for Staff assistance. Please go here http://supportdetails.com and then post exactly which browser and version of it you are using.

    #1089578

    jimmystofer
    Member

    what should i put in the recepient email?

    #1089629

    jimmystofer
    Member

    here’s my info

    Operating System Apple Mac OS X 10.7.5 Intel
    Screen Resolution 1440 x 900
    Web Browser Safari 6.0.2
    Browser Size 1333 x 747
    IP Address 68.168.178.13
    Color Depth 24
    Javascript Yes
    Flash Version 11.4.402
    Cookies Yes
    User Agent
    Mozilla/5.0 (Macintosh; Intel Mac OS X
    10_7_5) AppleWebKit/536.26.17 (KHTML,
    like Gecko) Version/6.0.2 Safari/536.26.17

    #1089637

    kathrynwp
    Staff

    1. For some reason my website won’t load (jimmystofer.com). I’ve tried both safari and firefox, as well as on 3 different computers. Please help me as to why this page won’t load.

    Your domain jimmystofer.com expired on November 2, so you’ll need to renew it through your registrar, GoDaddy.

    2. Also, for me to log into my site i have to go to jimmystofer.com/wp-login. Is there a way I can transfer my account to my jimmystofer account at wordpress.com? These are separate right now but I’d like to make them into one if possible.

    If you’d like to export a self-hosted WordPress site into your WordPress.com site, you can follow these instructions:

    http://en.support.wordpress.com/moving-a-blog/#moving-from-wordpress-org

    Just let us know if you need any help.

    #1089643

    jimmystofer
    Member

    On my godaddy acct, it says it’s good till 11/2/2014. Anything else come to mind? One thing that’s really weird is normally I go to Jimmystofer.com/wp-admin to go to my dashboard but for some reason that page won’t load either. I emptied my cache, upgraded safari/Firefox and its still not working.

    #1089644

    kathrynwp
    Staff

    On my godaddy acct, it says it’s good till 11/2/2014.

    My apologies, you’re absolutely right – that was my mistake. Let me investigate further and get back to you.

    #1089647

    kathrynwp
    Staff

    It looks like your domain jimmystofer.com is currently not pointing to WordPress.com – these are the name servers they’re set to:

    NS1.ELEVEN2.COM
    NS2.ELEVEN2.COM

    Is this a host where you have a self-hosted WordPress site? If so, there might be a problem at your host’s end, so I’d try contacting them to find out what the problem is.

    #1089659

    jimmystofer
    Member

    figured it out. was a problem with the hosting.

    thanks for your help!

    #1089686

    kathrynwp
    Staff

    Glad you solved the issue!

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