Snow

  • Author
    Posts
  • #1096142

    Hi, I’ve ticked the box to enable the snow falling, but I can’t see any! Why?

    The blog I need help with is sharonharvey2.wordpress.com.

    #1096365

    kriot
    Member

    I’m able to see snow on your page.

    #1096370

    kardotim
    Member

    Can you please try clearing out your cache?

    #1096455

    How do I do that via an iPad?

    #1096456

    And by a laptop, where would I find them

    #1096458

    Ok worked it out via the laptop, clicked something (no idea what but it worked!!) but I’m stuck with the iPad, where do I find it via safari?

    #1096486

    kardotim
    Member

    Sorry for the delay.

    To clear the Safari Cache on your iPad complete the following steps:

    1: Go to the Settings App on your iPad
    2: Tap the Safari sub-menu
    3: Within the Safari menu, tap the “Clear Cookies and Data” button
    4: In the pop-up window, tap “Clear”
    5: Additionally, from this screen, you can close the Safari application (if it is already running) to ensure a fresh start
    6: Double tap home button
    7: Press and hold the safari App icon, hold until the icons begin to “jiggle” and the red minus overlay presents itself
    8: Tap the red minus overlay in the top left corner of the Safari application and tap the home button

    #1096488

    A red minus doesn’t appear, maybe because that’s because you can’t delete it? So what now?

    #1096489

    kardotim
    Member

    That’s ok. If you re-open Safari on your iPad are you able to see the snow?

    #1096490

    Nope :(

    #1096493

    kardotim
    Member

    I got in touch with our mobile team and they confirmed that the snow feature doesn’t work on mobile (including iPad). Sorry for the confusion.

    #1096494

    Hiya, that’s ok, but I find that a little annoying & out of touch, surely in this day & age of technology that should work, especially on these newest forms of technology?

    Thank you to you though for your help.

    #1096499

    kardotim
    Member

    We’ve registered your suggestion and will keep it in mind for future features and updates! Also, don’t forget the ideas forum, where you can discuss your suggestion with the WordPress.com community: https://en.forums.wordpress.com/forum/ideas

    Thank you.

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