SocialVibe not working

  • Author
    Posts
  • #372623

    yourboro
    Member

    Did steps one and two, saw the graphic for it and thought it wouldn’t look too good on my blog, so I went back to step 1 to change the cause to something else I liked.

    That worked fine and all, then Step 2 just turned into a frozen white box.

    It’s been a day, and it’s still like that, even if I clear my cache and such, and use different browsers..

    The blog I need help with is yourboro.wordpress.com.

    #372722

    wizardstorm
    Member

    I’ve the same result as yours, posted Question no reply from WP yet. I’ve try different browser, clearing cookies, web history – still doesn’t works.

    #372791

    wizardstorm
    Member

    Dear yourboro,

    I’ve contacted WP person-in-charge on this issue & being adviced to submit this issue to them via this link: http://support.wordpress.com/contact/ Right after i submitted & i refresh my blog mainpage, my pretty Charity Water badge is appeared, awesome. Try refresh your page now & see if this being rectify. Good luck : )

    #372843

    dsr22
    Member

    I am having a similar problem. The badge says it is “misconfigured,” but when I try to edit it under Appearance>Widgets the tabs in the box flash for a second and then I get a blank white box.

    #372846

    Contact staff directly: http://support.wordpress.com/contact/ . It’s a new widget and obviously there are some issues with it.

    #372973

    yourboro
    Member

    er- I dont know if anyone truly has my problem.. haha

    Step 1 works, Step 2 works, Step 3 works, but say you think WAIT, I changed my mind on step 1 and you click “step1”, it works! But step 2 (the next step…) forces you into a white screen which theres no going back from. No matter what.

    Contacted support, they said theyre working on it

    #372975

    bubel
    Staff

    Yes, we are currently working on some issues with the widget. When things are good, I will post back here. Note that you can also contact support directly, and we will also send you an e-mail when things are back to normal.

    #372976

    yourboro
    Member

    thanks, bubel!

    #372981

    I’ll wait too, thanks in advance!
    J

    #372990

    Had the same problems as others here, now it looks okay, but doesn’t seem to be counting hits/ plays of video–I know a couple of people have done what should’ve counted toward my ‘donation’ but counter’s still showing zero–any thoughts?

    http://juliedemboski.wordpress.com

    #373011

    susangpyp
    Member

    Social Vibe works fine on my main blog but I get the “misconfigured” error message on my other blog. Can you only use it once? I don’t get it.

    #373013

    bubel
    Staff

    The initial issue has been fixed – and if you sent us a support request – you should have received a response. There still may be some issues with particular blogs, however, and if your blog is one of them, please submit a note to http://support.wordpress.com/contact – we will take a closer look for you.

The topic ‘SocialVibe not working’ is closed to new replies.