Need help? Check out our Support site, then

Some Featured Images Are Suddenly Gone

  1. Hello.

    Recently, 3 of 7 featured images on our blog suddenly disappeared and were replaced by a WordPress stock image (a burgundy swirly thing). We are using Twenty Ten. Does anyone know what the problem is and how to fix it?

    Thanks very much.

    The blog I need help with is

  2. I am having the same problem. I emailed support about this but have not received any response yet. I am also using Twenty Ten.

  3. A link to the Page or Post with the "purple swirly thing" would help people to help you.

  4. Themes Staff have changed the featured images. Your featured images must be the correct dimensions required by your theme. See here:

  5. Thanks. Our site is [email redacted].

  6. We Volunteers answering questions on this peer support forum do not provide support by email. There has been a change to featured images. Please note that all featured images must be the correct dimensions for the theme you use.

Topic Closed

This topic has been closed to new replies.

About this Topic