Some Subscriptions Disrupted

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  • #1430702

    Some people mentioned that their subscriptions have been disrupted, that they’ve been unsubscribed. We haven’t ended any subscriptions on our end, and neither have they. A resolution to this issue would be appreciated.

    Thank you,

    akcdoglovers.wordpress.com

    The blog I need help with is akcdoglovers.com.

    #1430822

    timethief
    Member

    Have you checked the sticky post at the head of the forums?
    https://en.forums.wordpress.com/topic/weekly-and-daily-digest-email-subscriptions?replies=23

    #1430856

    The only thing that sticky post says is “we know it’s happening. no solution.” What is the actual problem causing this to happen? And when will it be fixed?

    #1430862

    justjennifer
    Moderator

    Staff have closed that sticky post with the announcement that when there is more to advise they will do so in that thread.

    Also according to them the problem exists only for daily digest and weekly digest and their suggestion is to ask readers to move to “Instant” notifications.

    Bit of a Catch-22 since followers are not receiving those notifications to see the suggestion.

    Sorry for no better news.

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