Some users of private blog cannot access blog

  • Author
    Posts
  • #409341

    waveikea
    Member

    I have a private blog with users who have registered correctly. Two of these users cannot access the blog. They have given me their login ID and password and when I try it it works fine, but when they try they get a “page not found” error.

    Users can log into wordpress.com without a problem, then they see the link to the blog, but when they click the link they get “page not found”. So, they can see the link, but can’t get in.

    Please help!

    #409632

    supportbot
    Member

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

    #409634

    waveikea
    Member

    I have checked the difference between wordpress.com and wordpress.org – this is a blog on wordpress.com, not wordpress.org.

    I am happy to send the blog url and all other relevant info to the wordpress support, but I don’t want to post it publicly.

    #409636

    wpadvanced
    Member

    We have our ways of finding it. ;)

    Since it worked for you, then it should be a issue on their end. Try telling them to use a different browser, and see if that works. The site could be blacklisted/blocked by their browser.

    It could be anything really, because you won’t give the URL.

    #409637

    theplainblog
    Member

    It makes sense that you don’t include your link because it is a private blog. :)

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