Someone logged into my account using an email logging link

  • Author
    Posts
  • #3402618

    After the email logging link, my goggle sign in was disconnected, and a new user had access to my website and a new app gravitor ?? Was connected I have changed my password but when I log into WordPress it says I do not have an account

    #3402640

    Hi –

    What site are you inquiring about? Please share the address so we can check our records and take a closer look.

    #3402647

    savvy swashbuckler is the name of my site

    #3402650

    staartmees
    Member

    You are logged in as fernandodiaz0013 and that WordPress,com account doesn’t have a site. What is the URL of the site you are talking about?

    #3402657

    savvyswashbuckler.com

    #3402741

    macmanx
    Staff

    Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your webhost’s support team may also be able to assist.

    With that said, carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures and start backing up your site.

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