statistics not displaying correctly

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  • #1519257

    Hi,
    after the intervention on wrong statistics I have a second problem.
    I have two sites with a similar name: undelirioalgiorno.wordpress. com and undelirioalgiorno.com
    Before your intervention on the first site, I had more or less 10 visits/day on the first site and around 1 or 2 in the second one.
    Now the situation is inverted: 10 in the second and 1 or 2 in the first. I do think there is another problem somewhere.

    The blog I need help with is undelirioalgiorno.wordpress.com.

    #1519368

    timethief
    Member

    I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1519454

    Hi @undelirioalgiorno,

    I’ve checked out the stats on both of your blogs, and I’m not sure I see a clear pattern that would point to a potential bug. Have you recently changed how you publicize your posts (what links you share)?

    Best,

    Jeremey

    #1519457

    rosatherose
    Member

    Can anyone help me? I upgraded the Internet explorer as prompted by WordPress, now my stats won’t load. I really rely on the views by country but can see very limited information now and some pages are blank. I tried deleting cookies but no good. Been like this for a week now. Can’t seem to find ananswer

    #1519458

    @agypsie‘sWife – what version of Internet Explorer are you using?

    #1519459

    timethief
    Member

    Also adding to what @jeremeylduvall asked I would like to add that if you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    And, if you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    #1519460

    rosatherose
    Member

    I’m no good at the technology. I’m sure it asked me to upgrade to IE11. I just clicked and did. I’ll try to check now and get back.

    #1519461

    timethief
    Member

    Thanks for hanging in there and giving upgrading a go. Please do let us know how you make out.

    #1519462

    rosatherose
    Member

    Yep, just checked, definitely Internet Explorer11.

    #1519463

    timethief
    Member

    Thanks for that. Have you tried again to see if your issue has been resolved by upgrading the browser version?

    #1519464

    rosatherose
    Member

    I did upgrade to IE11, as suggested by WordPress and that’s when my problem started. I’m sorry to be a pain, but I am not savvy enough to know what to do. Should I back down to IE 10, where I had no problems? I would have no idea to do that btw.

    #1519465

    timethief
    Member

    Please hang in there and Staff will assist you. I tagged the thread for a follow-up.

    #1519466

    rosatherose
    Member

    thank you so much. I rely on the stats to se where I’m going

    #1519467

    Hi @agypsie‘sWife – Just to confirm, you aren’t in compatibility mode correct? @timethief provided some directions to disable that here:

    http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    Is the page actively loading and you’re seeing a spinning wheel (like this) or is the page not loading at all?

    Can you make sure javascript is enabled in your IE browser? Instructions on doing that can be found here:

    http://support.microsoft.com/gp/howtoscript

    #1519468

    rosatherose
    Member

    It sees to be running Java version 6, update 15. I don’t know what compatibility mode is, I haven’t changed anything on the computer except to update to Version 11 of Internet Explorer – that may be a co-incidence but it’s when the problems started. I am getting some stats on the page, like views per day, and referred links, but the rest isn’t loading, so I can only see view, not visitors and no country stats. The spinning wheel is there and just keeps spinning! I really appreciate your help here – the stats page is so, so useful to me! Thanks!

    #1519469

    rosatherose
    Member

    Hi, it’s getting worse! Now I can’t see anything at all for ‘yesterday’ only ‘today’. Is anyone able to help? The Reader is blank and all I get is the spinning wheel! I rely on the stats to see who’s reading and to direct my blog accordingly! When I get good results it really encourages me to keep going! Please Help!

    #1519470

    raincoaster
    Member

    I’m coming in late to this, but this used to happen when your Flash was outdated.

    #1519473

    rosatherose
    Member

    I don’t know what flash is…. I’m a bit hopeless, I know. All I want to do is write and see where my writing takes me. I chose wordpress, as a platform because it seemed the most friendly for a person who is not technologically savvy. WordPress had all the support and tutorials I needed to be set up and I have been so pleased with my progress. Now though, I am stuck. Having placed my blog with wordpress, I so want to continue. But! I need the stats and can’t understand how to make them work in the way that they did when I first started a couple of months ago. I just wish I could sort this out.

    #1519474

    rosatherose
    Member

    ok. Found out what flash was. Downloaded latest version. Restarted. Got rid of an unwelcome ad-on. Still got the spinning wheel. Still got restricted stats. Oh please help WordPress!

    #1519475

    rosatherose
    Member

    Reader is blank, the display on my page has gone weird and the ‘Like’ button is loading loading loading. Despair.

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