Stats

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  • #986526

    mittopia59
    Member

    Blog stats will not load
    Blog url: http://mittopia.wordpress.com/

    The blog I need help with is mittopia.wordpress.com.

    #986684

    timethief
    Member

    Hi there,
    (1) How are are connecting to the internet and to WordPress.com?

    I’m asking because the way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.

    (2) Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/
    Note: If you are running IE9 in compatibility mode then be aware that it renders as IE7 and IE7 is not supported.

    (3) Have you tried?
    clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
    using the browser with all extensions or add-ons disabled
    updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/

    (4) Are you logging in using the secure https:// log-in? see http://en.support.wordpress.com/https/

    #986685

    timethief
    Member

    (5) Can you access yout stats by using this link?
    http://mittopia.wordpress.com/wp-admin/index.php?page=stats

    #986697

    mittopia59
    Member

    Many thanks for the detailed response.

    I’m running Firefox 14.0.1 on OS X 10.5.8

    I’m just logged in through the site; my home office connection is reasonably secure.

    Have cleared cookies, cache, etc. Problem is inconsistent, but mostly down–It may originate with my ISP, which seems a little off today.
    Haven’t had problems until mid-morning today, EST.

    I can access my stats through the link you provided…

    Thanks again!

    #986714

    timethief
    Member

    Hooray! You can access your stats. :)

    I suggest the from here on you use the https:// login to login directly to your own blog. https://mittopia.wordpress.com/wp-admin/

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