@supernovia Thanks for the updates! I think you didn't notice my previous post about the <<?>> question mark icon? Sorry to harp on this so much, but I really want to get across what my request is here, and I don't think I've managed to do that yet.
Aside from the fact that the icon itself is very hard to notice (bottom of list, out-of-line with other menu items):
From the admin sidebar on the stats page, it takes me 3 clicks (starting with the question mark) to get to the front page of the forums. This has taken me several attempts to finally figure out, and is more clicking than I would like to do on a regular basis.
For what it's worth, the (?) help button (which is available on any admin page -- not just stats) lets you search all support content (including forum posts) or contact support. That opens a live chat if or contact form if you have upgrades and posts to the forums if you don't
(Just an fyi - I have a paid plan - the old no-ads upgrade - but rather than a link to live chat, I'm offered a link to an email form to happiness engineer staff, which is certainly nice to have.)
After I click on the question mark, I'm shown a list of support links headed by a link to the main page of support. No link to forums. In my case the bottom of this list has a link to email staff.
There is also an unlabeled search box at the top of the page.
I now see that if I enter something in this search box, and if that search comes up with any related forum posts, I will then see a list of them (titled "Community Answers") with a link at the bottom of that to a forum search page.
After clicking on any of those, the page I end up on finally has the blue WP header that includes a FORUMS link in the upper right (see above), which I can then click on to finally end up on the front page of the forums. So yes, I now understand that from the ?-icon, I have a 3-click pathway that will take me to the main forum page.
My request is
1. for a direct link labelled Forums or Community Forums so I don't have to click 3 times and know ahead of time that this is the magic pathway to the forums.
2. for that link (as well as the link to support) to be top-level links in the admin sidebar rather than hidden behind the question mark.
Or, even better, to be available in a footer at the bottom of the page as they were the old stats page. At the very least not to require 3 clicks and no visible label "Forums" anywhere.
3. If the question mark must remain as the initial "hub" for support, to PLEASE line it up over on the left with the other items in that sidebar!
It is way at the bottom of the sidebar, barely fitting into my viewable screen, and then even worse - it's indented way into the right corner of the sidebar, where one doesn't tend to look. Every single other menu item in that sidebar is justified to the left edge. I really struggled to find the question mark, and once I found it it was still a very convoluted path for me (as a paid-plan wordpress customer) to get to the forums.
(Thanks for reading this far!)