Stats not loading

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  • #534617

    Hi, anyone else unable to access their stats? this has been going on all day. i’ve tried loggint out and in again…no luck.

    The blog I need help with is intolerantfox.wordpress.com.

    #534749

    timethief
    Member

    I don’t have any problem accessing mine. Some issues can be caused by not updating your Flash. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.

    #535056

    nathanbrauer
    Member

    I cannot load /wp-admin/plugins.php?page=wpstats

    When I click it, it continuously “loads” but not even a part of the output starts rendering.

    #535057

    Since you are using the stats plugin on a self-hosted blog, you need to contact staff directly about it as the volunteers here have virtually zero direct experience with the stats plugin (it is all automatic for those hosted here at wordpress.com).

    http://en.support.wordpress.com/contact/

    #535058

    cestay
    Member

    I lost the View All (ver todo) buton in stats…. Help

    #535059

    I also lost the View All button for my posts.

    #535060

    The ‘View All’ for me too. ^^

    #535061

    airodyssey
    Member

    I had heard of the “All-Time” link dissappearing but not the “View All” (which still works for me):
    https://en.forums.wordpress.com/topic/where-did-all-time-go?replies=7

    Has anyone tried deleting cookies and emptying the cache memory?
    http://en.support.wordpress.com/browser-issues/

    #535062

    dmar91
    Member

    Same for me. I have all the histograms and summary information, but have lost access to the accumulated page listing by 7 days, quarterly, yearly, all time. Similarly, there is no longer a “view all” button on page clicks

    #535063

    The link that used to say “view all” next to the referrers and the top posts & pages has been removed on account of the feedback from WordPress.COM users. Here’s a message that I received from one of the staff regarding the removal of this:

    ~~~~

    Hi,

    The new stats system is based entirely on user feedback regarding the old system.

    It’s still a work in progress and our team is making subtle changes every day.

    I will certainly pass your request on to them.

    For now, you can view detailed stats for each day individually by clicking the bars in the Visits graph.

    Please let us know if you have any more questions!

    James | Happiness Engineer | WordPress.com

    ~~~~~~~

    Soooooo….

    If you’d like to see this featured added (or more accurately, returned), I would suggest contacting the staff to show them that it’s not just one person who would like this feature re-instated.

    It’s only been gone a few days, but I certainly miss being able to view my all-time “top posts & pages” as this helped me with creating future posts.

    With Love and Gratitude,

    The Intentional Sage

    #535064

    Who the hell complained about that? That was one of the few things I liked about the stats. It’s one thing if staff changes something for whatever reasons they have but this was changed because people complained. Ugh.

    #535065

    It’s now back in a different place. In the top posts and pages section, click on the “this week” link and all the choices are still there.

    #535066

    It was back yesterday but now not anymore. The link is still there but it only shows one day of stats. And even then it’s shortened and doesn’t show all. So I click the bars and that’s even worse. It shows very limited referrals and search terms. Then at the bottom of each, there’s a ‘Other Sources’ link. When you click that, it doesn’t show everything and at the bottom says ‘Total views referred by’ which shows a much larger number. So most of the information is now including in just a large number named ‘Total views referred by’ and doesn’t even say what those referrals or search terms are.

    #535067

    justin
    Staff

    Hello,

    As the pasted post from James suggests the stats system is still a work in progress. Things might move around and change based on the feedback we receive.

    If you would like to suggest changes to how the statistics section works please post them in our ideas forum. (https://en.forums.wordpress.com/forum/ideas)

    Keep in mind that your blog’s stats should always be accessible under the Dashboard menu by selecting “Site Stats”.

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