stats not updated the whole day

  • Author
    Posts
  • #300247

    ejoelwatts
    Member

    I agree with gentledove. I want at least 5k

    #300248

    lenfirewood
    Member

    Got same problem here – have been uploading new media and writing new posts but been getting nada all day. Gnetledove has a good idea (getting credited with 10,000 “hits” as compensation when it is fixed) but if we get the compo hits credit could we also get the actual figures so we know where our traffic has been coming from?? ;-)

    #300249

    rosclarke
    Member

    (I think gentledove was joking.)

    #300250

    lenfirewood
    Member

    My stats have started working again!! Yaaayyyy :):)

    #300251

    ejoelwatts
    Member

    Stats are no joking matter

    #300252

    lenfirewood
    Member

    I was also joking rosclarke lol :-)

    #300253

    lenfirewood
    Member

    Anyway is everyone else’s stats working now?

    #300254

    ejoelwatts
    Member

    Slowly…very slowly. Will WP restore ‘lost stats’?

    #300255

    lenfirewood
    Member

    Hmmm good question thechurchofjesuschrist – mine were static from earlier this morning and then when I checked back just now and found they had begun updating I had only 20 extra hits from the figure I had before they froze. I would have expected many more than that but I have no way of knowing unless the backroom staff have recovered ALL the hit info etc.

    #300256

    Without correct statistics, how can we provide a good quality of service to our customers? Dammit Pinkstone, you ain’t at work – just leave it.

    #300258

    lenfirewood
    Member

    Hmmm I think they’ve frozen again! :-(

    #300259

    ronsrealm
    Member

    Well, my stats are back, but way below what I’d expect for this time of day. Looks like the the missing stats will stay that way.

    #300260

    johnself
    Member

    Yes mine too ronsrealm.

    #300264

    warwickp
    Member

    Hi Everyone

    We are aware of the issue and working to resolve it. There was a large backlog of stats data to crunch through and it’s crunching away furiously right now. Soon you should start to notice that your stats data begins to catch up and become current again.

    Thanks for your patience, we love our stats data as much as you do!

    #300265

    lenfirewood
    Member

    Hey thanks for the update wasrwickp – it’s a relief to know that you have got a handle on the situation and now I will simply go away and stop whining – for now! lol :)

    #300266

    ronsrealm
    Member

    Yep – thanks from me too – I’d have hated to lose a whole days stats!

    #300268

    gentledove
    Member

    Thanks to staff who have been working away at the problem all day

    #300284

    warwickp
    Member

    The issue from earlier is now resolved and the backlog of stats has been processed. There shouldn’t be any more lagging blog stats and things should be back to normal now.

    #300286

    vivianpaige
    Member

    Are you sure there aren’t any more to process? Oh, I get it. My stats today are pitiful :(

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