stats not working

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  • #312166

    I am unable to see my blog stats. The default graph that loads when I login to the Dashboard shows 0 visits; when I click on a specific day, I don’t see the search terms, links, etc. Any help would be appreciated. Thanks!

    #312502

    ozrisk
    Member

    This sounds correct – if you have no visitors then there is no information to give on search terms or links.
    Have a look at the forum posts on increasing traffic – start by ensuring that there are a few links out there to your blog, including when you post in forums giving a link to it. I assume you are posting at http://thefiltercoffee.wordpress.com/
    I just went there, so there should be something in your stats shortly.

    #312532

    Hi, thanks for your note. I think this is an issue with the database connection to google analytics. At about 8am (PST), I had about 20 visitors, so it shouldn’t be saying zero. It actually started working about an hour back, but when I refreshed the page, it went back to zero. I think this is a db connection issue since I haven’t had zero hits in month or maybe longer :P

    Thanks!

    #312537

    If you are using Google Analytics then you are in the wrong forum and need to head over to http://wordpress.ORG/support/ which is where self-hosted wordpress blogs are hosted. We cannot use GA here and since our software works differently here we are likely to end up giving you the wrong answers.

    #312539

    Hi there, my fault I should have clarified. I was under the impression that wordpress.COM was using google analytics to track blog stats because I thought I noticed URL calls to google-analytics.com at the bottom-left of my browser whenever my main dashboard page loaded….apparently I was wrong.

    Like I mentioned, it was working fine this morning, and for a fleeting second this afternoon as well…so this is probably a minor issue. I’ll just give it a day and see if it still persists tomorrow. Thanks!

    #312540

    Actually they aren’t using GA on our blogs. A while ago staff clarified that and they are using GA on en.blog.wordpress.COM, but the stats for all the user blogs are a home-grown setup. In other words, it is something wordpress wrote.

    #312550

    raincoaster
    Member

    Ah, I missed that. I understood they were using Google Analytics on our blog but the stats presented to us were a subset of that informaton. Live and learn.

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