Stats – Permission Denied

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  • #867343

    sassystreak
    Member

    On the country stat page, as I scrolled over the country names a red box appeared stating PERMISSION DENIED??????
    This is the first time I have seen this ‘box’ – what does it mean? I also noticed my stats have dropped significantly is this a main factor???

    The blog I need help with is sassystreak.com.

    #867486

    timethief
    Member

    This thread has been flagged for Staff attention. Please be patient while waiting. If you care to review the other threads on this issue here are the links >
    https://en.forums.wordpress.com/tags/permission-denied
    https://en.forums.wordpress.com/tags/country-stats

    How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

    Have you tried resetting your router and modem, rebooting your computer
    then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/

    Have you tried using another browser?

    Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/

    #867487

    timethief
    Member

    Some other troubleshooting techniques you can try follow:
    clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
    using the browser with all extensions or add-ons disabled
    updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
    confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
    confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
    confirming your Flash is up to date http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/

    #867498

    sassystreak
    Member

    I trouble-shooted using your suggestions (well, the ones I understood – http(S) and rebooting); it went away but the message, PERMISSION DENIED came back. And it shows up like 4-5 times like a list????

    #867502

    timethief
    Member

    There are countries that do block WordPress.com like China. I don’t know if that’s factor or not in this case. Not to worry, as Staff will assist you when they can.

    #867510

    sassystreak
    Member

    Okay. that may be true.

    #867544

    jblz
    Staff

    hi, sassystreak. We have been able to replicate this issue in Internet Explorer versions 8 & 9 and are working on a fix (it seems to be less obtrusive on IE9). Are you using IE or do you see this in another browser?

    Thanks.

    Here’s a link to an older thread (mostly for my reference): https://en.forums.wordpress.com/topic/views-by-country-map-graphic-pushed-down-by-permission-denied-entries

    #867623

    sassystreak
    Member

    Morning jblz,
    I just upgraded my IE to 9.

    Do you think this shall remedy the situation?

    #867683

    sassystreak
    Member

    Unfortunately, its still happening

    #867690

    sassystreak
    Member

    Hello, this issue has not been fixed.
    I am still seeing PEMISSION DENIED on the countries today!!!
    Hellooooo??

    #867700

    timethief
    Member

    Hello,
    I have flagged this thread for Staff attention.

    #867701

    jblz
    Staff

    hi, sassystreak.

    Sorry, I didn’t mean to forsake you!
    I’m still working on this. So far, we’ve only seen reports about this issue in Internet Explorer. It seems to stem from trying to draw the map again before the previous map has finished drawing.

    I hope to have a fix really soon. In the meantime, if you’d like to try another browser, Chrome and Firefox are good choices.
    http://browsehappy.com

    #867702

    sassystreak
    Member

    @macmanx, when you say, ‘you’ve got me squared away’…what are you referring to? Hopefully not the permission denied boxes because I am still seeing them – just checked 2 seconds ago.

    #867703

    macmanx
    Staff

    @macmanx, when you say, ‘you’ve got me squared away’…what are you referring to?

    I mentioned that in the other thread you posted in since we’re already helping you in separate threads, like this one.

    As mentioned above, Jeff is working towards a solution.

    #867704

    noorisnow
    Member

    Hi guys ! I have this problem also today !? i was seaching for solutiona nd found out this page
    !?
    my question if permission denied why can’t they see my page anyway ?
    im going to try firefox to see if that permission will appeare?

    #867705

    noorisnow
    Member

    Hi , I have just tried Firefox and that flag “”permission denied”” did not appear?
    I am confused
    does it mean they manage to see my page or not ?????????????!

    #867706

    colltales
    Member

    Hi, everyone.

    I just receive the same message, YOU DO NOT HAVE PERMISSION TO DO THAT, when I tried to Add Category. I’m using Firefox. Is there anybody else having the same problem? I’ve reboot the browser and the message is still coming up, preventing me from adding a new category to a post. Please let me know.

    Thanks

    Wesley

    #867707

    lizzysiddal
    Member

    I’ve got the same problems as Wesley, when trying to add a category. It’s happening both in Firefox and IE.

    #867708

    lizzysiddal
    Member

    I meant same issues as colltales. Where did Wesley come from?

    #867709

    timethief
    Member

    @colltales
    @lizzysiddal
    The topic of this thread and the only issue being addressed in it is experiencing “permission denied” when clicking on the site stats page under the views by country.

    That is not your issue. Please use this link to create a separate thread so confusion does not prevail in this one > https://en.forums.wordpress.com/?new=1

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