Still billed with manual renew settings

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  • #1978947

    Even though my Upgrade settings are set at Manual Renew, I was still billed for an Upgrade renew. I also received an email prior to the billing explaining that my domain would expire if I didn’t renew, but was still billed anyway. I no longer want the domain.

    The blog I need help with is



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    Hi there!

    Very sorry about the unexpected billing. I’d be glad to cancel the domain and issue you a full refund. Before I proceed, please note that canceling a domain may mean you can never get it back.

    Once you’ve understood that, let me know so I can process the refund. Thanks!

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