still not getting refund

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  • #1185578

    hello sir ..i am requested for refund …9 days are gone but still i am not getting refund on my statement….you say it take 7 day take for refund..but after 9 day also i dont get refund…what should i do?

    The blog I need help with is info4uuu.wordpress.com.

    #1185781

    timethief
    Member

    Note: It takes from 1 – 2 weeks for the refund to be received.

    #1185826

    csonnek
    Staff

    Hi there!

    I show that you requested the refund on the 7th and it takes 7-10 business days for the refund to appear on your bank statement. As such, it’s only been 6 business days since the cancellation.

    If you don’t see anything by the end of the week, please contact us here:
    http://en.support.wordpress.com/contact/

    I hope that helps!

    #1185828

    I cancelled my pro membership. why does it not show after a week?

    WordPress Value Bundle
    2013/02/21 [PayPal transaction no. removed] $99.00
    http://store.wordpress.com/billing-history/

    I cancelled March 9, 13 Sat 44:46 pm
    Cancel and Refund
    Top of Form 1
    Your bundle includes the domain “marciellemembers.net”. If you plan on using this domain again at some point – on WordPress.com or elsewhere – we suggest you don’t cancel it.
    Just cancel the bundle, and keep “marciellemembers.net”
    You will be refunded $73.00, which is $99.00 for the bundle minus $26.00 for the domain. The domain will remain registered to you and can be used on WordPress.com or transferred.
    Cancel the bundle and the domain
    You will be refunded $99.00, but the domain will be canceled and can’t be guaranteed to be available for registration again.
    Reason for cancelling:
    Bottom of Form 1

    Product Subscription Status
    WordPress Value Bundle
    Learn More

    Status: Active
    This upgrade will be renewed automatically in 10 months on January 22, 2014
    Update Credit Card | Disable Auto Renew | Cancel and Refund $99.00
    USD per year
    $0.27 per day
    Domain: marciellemembers.net
    Domain Registered with WordPress.com
    Learn More | Domain Settings

    Status: Domain included in WordPress Value Bundle
    This upgrade will be renewed automatically in 10 months on January 22, 2014
    DNS is correct | Cancel Private Registration | Cancel $0.00
    (normally $26.00)
    USD per year
    $0.00 per day

    Top of Form 1

    #1185829

    Thank you. That does help.
    Have a great day!
    Marcielle

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