Need help? Check out our Support site, then

Stop billing my credit card

  1. stop billing my credit card

    Cancel my account instantly

    Thank you

    The blog I need help with is

  2. Hi there!

    I've sent you a separate email to help you with this issue. Let me know if you haven't received it.

    Thank you,

  3. adamalexanderwesley

    I would also like to make sure my card won't be billed.

  4. @adamalexanderwesley
    Your credit card cannot be billed unless you provide credit card information to purchase upgrades.
    Dashboard > Store > My Upgrades
    Dashboard > Store> Billing History

    You can disable auto-renew of any upgrade > Store > My Upgrades
    click the "disable auto-renew" link. provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    See also

    Note: The refund can take 1-2 weeks to post back to your account.

  5. @adamalexanderwesley - If @timethief's instructions aren't enough to help you with your issue, could you please start a new thread to describe your issue in detail, and add the word modlook in the Tags section in the right column so Staff will respond.

    This thread will be closed for new replies.

Topic Closed

This topic has been closed to new replies.

About this Topic