Subscribers are not getting email notifications of new posts

  • Author
    Posts
  • #2437481

    stjameskindy
    Member

    Subscribers for our blog are not receiving email notifications that a new post is being made. I am on their as a subscriber myself and am not receiving them.

    The blog I need help with is stjameskindergarten.wordpress.com.

    #2437629

    I have marked this topic for staff review because they can see details about your subscribers. Please subscribe to the topic by clicking the link on the right so you are notified when they respond.

    #2437699

    rachelmcr
    Staff

    Hi there,

    I checked your account and you aren’t currently subscribed to any blogs (including your blog). You can visit the blog and click the “Follow” link there to subscribe to it. We have more about that on our Following Blogs support page.

    Please let me know if I can do anything more to help with that. :)

    #2437755

    stjameskindy
    Member

    I am subscribed with my person email as I am also a parent in this group, as well as the teacher. Many of them said they are no longer getting email alerts.

    #2437758

    rachelmcr
    Staff

    Can you please give me specific examples of email addresses that aren’t receiving updates? With those examples I can investigate this further for you. (You can put those email addresses in your reply and they will be hidden from everyone except staff.)

    #2437769

    stjameskindy
    Member

    Thank you :)

    Mine for example as a subscriber is (email redacted)

    #2437770

    gleneira
    Member

    I posted earlier with the same problem. Notifications aren’t getting through to subscribers.

    #2437771

    rachelmcr
    Staff

    Hi stjameskindy,

    Thanks for that example. WordPress.com most recently emailed that address about this new post on your blog:

    https://stjameskindergarten.wordpress.com/2015/08/03/what-a-sweet-quote/

    If you didn’t get that email, can you please check the spam/junk folder at that address to see if the email ended up there?

    _____

    Hi gleneira,

    To avoid confusion in this forum thread, we’ll help you out as soon as possible by replying to the forum thread you started here:

    https://en.forums.wordpress.com/topic/notifications-to-followers-1

The topic ‘Subscribers are not getting email notifications of new posts’ is closed to new replies.