Subscription Problem — Not Logging Subscribers?

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  • #711945

    I’ve gotten 30+ emails about new subscribers today and every email says: “Congratulations. You now have 1 subscriber.”

    In addition, on my site stats page it says:

    “Site subscriptions: 1 active subscribers

    Comment subscriptions: 1 subscriber, 1 subscription”

    Is it really not logging the people who are trying to subscribe?

    The blog I need help with is brianjamesfreeman.wordpress.com.

    #712086

    macmanx
    Staff

    It’s entirely possible that these subscribers have not confirmed their subscriptions yet.

    Once they subscribe, they receive an email with a confirmation link. They will not receive subscription emails or appear as active subscribers until they click the confirmation link.

    #712112

    thanks for the quick response! :)

    #712184

    macmanx
    Staff

    You’re welcome!

    #712224

    The count does seem to get “stuck” for a while… I’ve had more people subscribe today and each one has been #31… it seems odd that none of them have confirmed their subscriptions as the day has gone on. But as long as it’s working, that’s all that matters!

    #712225

    Oops, meant to add this…When I go to the Site Stats, it says:

    “Site subscriptions: 31 active subscribers”

    When I click on that, the next page tells me:

    “WordPress.com Subscribers (3) | Email Subscribers (36)”

    But maybe it’s counting the email subscribers in that count who haven’t confirmed yet?

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