subscription renewal

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  • #1545763

    sophiaulgen
    Member

    I have been trying to renew my site membership with the credit card with which I had signed up for WordPress a year ago: WordPress has been been rejecting it. Today I have tried with my mother’s visa ….that card has been rejected as well. WordPress does not accept any cards. Regardless of what card I try…I can’t renew my site.

    The blog I need help with is fatmaulgen.org.

    #1545881

    rootjosh
    Staff

    Paypal, our payment processor, for some reason is choosing to not accept that card. Sadly, there isn’t much we can do about that on our end. Other users have had success contacting Paypal support and asking them for help. You could tell them that it is regarding a 15005 error.

    My apologies for the trouble. I wish there was more I could do to help.

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