Suddenly I can not add any links, photos, etc..

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  • #682230

    suzyandkids
    Member

    If I try to add a photo it looks like it’s uploading fine, loads 100%.. then I get this message..

    Oops! Sorry an error has occurred. Please click here to contact us so that we can fix it.
    Please remember that you have to provide the full, complete Blog URL, otherwise we can not fix it

    Same error message if I try to add a link to my blog roll. It’s a new error. I wasn’t getting it this morning. I can’t follow the instructions either since for some reason it will not let me put my blog URL. any ideas?

    The blog I need help with is yhwhleads.wordpress.com.

    #682328

    suzyandkids
    Member

    And.. it does it when I try to post a blog as well apparently.

    #682343

    airodyssey
    Member

    Hi. Did you click the link provided in the error message and contact staff?

    #682345

    suzyandkids
    Member

    I clicked the link, however where it says to put my blog URL it will not let me put the correct address. should it say (email redacted) where it says to put your blog URL? Because that’s not it LOL

    #682380

    airodyssey
    Member

    Your blog URL is http://yhwhleads.wordpress.com
    There is no @ sign in your blog address.

    #682411

    suzyandkids
    Member

    I know, that’s my point. It will NOT let me put that in the support form. It has (email redacted) in that space and will not let me delete it, or change it to the actual blog URL

    #682412

    suzyandkids
    Member

    It has 499 @ yhwhleads.wordpress .com in that space

    #682413

    airodyssey
    Member

    If you’re having trouble submitting that form with the information that is already filled out there, send a regular email to support@wordpress.com
    You may want to include a link to this support forum thread.

    #682414

    suzyandkids
    Member

    thank you. :)

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