Sorry Jackie - you and the team are not correct the info in not readily available.
I help in the forum enough to know the information is not clear, I long ago stopped counting how many times I have needed to explain to someone that yes they REALLY are getting their full 12 months they paid for, not the 11 months that the My Upgrades page implies with the "Renews On" date
With Auto Renew enabled This Upgrade will renew Sept 3, 2014
With Manual Renew enabled (No Auto renew) This Upgrade will expire in 11 months on Oct 3, 2014
So to get the Actual Expiration date is a multi-step process - with Auto Renew Enabled - disable Auto Renew to find out the expiration date - write down on the calendar the Real Expire Date - (or put in your electronic appointment thing) - then Enable Auto renew again - and at that point you are told when it will renew NOT when it EXPIRES
The dates are from the Domain Mapping Upgrade for the site linked to my name
The Mountaineers No Ads upgrade is one I am reimbursed for, last time I had to go back and answer the dates of service and expiration date after I had sent in the PDF file for reimbursement.
So putting the expiration date on BOTH the receipt and add it to the My Upgrades would get rid of a point of confusion and provide accurate info to the owners.
My auto insurance policy has a "to insure coverage payment must be received by 10/29/2013 at 12:01 am" My Auto insurance information is full and accurate, the info from WordPress.COM is not full, and is accurate only if you do the multi-step two step shuffle I explain above
If accurate info was easily available I would not have ask for this over-site to be corrected
thanks for your attention to this confusing point