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Talk Talk 'No Data Received' error

  1. Does anybody know if this problem:

    is occurring with Talk Talk again? I'm getting really patchy service when trying to connect to my blog's admin pages. The page loads fine when using my domain but when it has in the domain it craps out more than half of the time.

    It feels like the IWF error again. Oooh it's working again now but who knows for how long!

    The blog I need help with is

  2. sequinsandcherryblossom

    Yes, I'm having problems too. The admin bar has stopped showing on both my blogs, and That was how it started last time this happened. I'm with Talktalk.

  3. it's not just talktalk - I reported I couldn't get to dashboard yesterday and I know many others in the same boat.
    Hoping WPress manage to sort it out quicker than last time. then I think it was limited to uk users and was some kind of security issue on servers.
    I have already tried using different browser etc etc
    Ali B

  4. There are a lot of people reporting similar issues, particularly with mobile devices, which leads me to think it's an issue with your service provider.

  5. My issue is not with a mobile device but pc...I am with talk Talk however and in the UK...It's only sites that are affected for me...I am going to try a different Browser.Will report back.

  6. Yeah I agree it's probably something Talk Talk is doing that only affects some wordpress servers. Last time (as per the link) it was because of the automated IWF blacklisting process.

    I'm not sure if wordpress have any ability to correct this problem but I trust wordpress to figure out exactly what is going on far more than I trust Talk Talk.

    If it is the IWF thing again then it would probably affect multiple ISPs that use their blacklisting process. However it might be something different that just has a similar effect. I can get through to wordpress (and for whatever reason firefox seems to be doing a better job of it than chrome today) but it's inconsistent enough to be really irritating.

  7. The rest of the internet is absolutely fine as far as I can tell. It's localised to the domain. Same as last time.

  8. No Joy with chrome. All other internet sites connecting up fine. This is an issue for WordPress to try and resolve. Fingers crossed it won't be too long.
    How long did resolution take last time around?

  9. Frankly, the fastest way to get the situation resolved is to phone Talk Talk. In my experience nothing whatsoever happens until they get on it from their end.

    There's only one ISP that is doing this, and that must mean that the rest have found a technical solution that works. Talk Talk needs to do whatever it is they are doing.

  10. Talk Talk won't Talk to me as my wife is the Account Holder...sheesh...Anybody had any joy calling them?

  11. same happening for me, UK, talk talk, so frustrating!
    And as much as I'd love to phone TalkTalk they are next to useless. Bring on the end of my contract and a new ISP.
    Hope it doesn't take so long to sort this time.

  12. I've tweeted them ... they actually usually reply to that!! fingers crossed x

  13. Good idea!

  14. theleedscitizen

    Same problem. Have tweeted @TalkTalkCare with link to this page. we'll see ...

  15. Just tried laptop from same space via wi-fi, which is provided by Talk-Talk and can access all sites no prob. Still not possible via pc though.

  16. silvershadowfly

    Did you get through to them at all Alessandra? I tweeted them half an hour ago and all they've been doing is tweeting to people who have complained about them, rather than answering direct tweets which are of a pressing concern. :/

  17. Mylarx - it certainly appears to have returned! That covering thread refers to HUGE problems encountered by dozens of users for well over a month, as in

    Users contacting ISPs is unlikely to solve problem of WP servers failing to load because of ISP connections issues. Respectfully suggest it's for WP managers to crack heads, as implied in above supervisory thread.


    Have lost changes to a draft without any warnings whatsoever even after saving apparently worked normally. Just before that WP failed to load a new image. Yesterday afternoon I noticed everything was taking a while to connect and load, which made me suspicious. It reminded me of events last July!

    Unfortunately cannot use back-up from browser as it's just auto-updated from IE10 to IE11 and it seems this updates itself frequently so there's no difference between it and WP autosave. Tried using Chrome but that was worse!

    So will work in Live Writer and try copying/uploading rather than edit direct in WP direct.

  18. Hello raincoaster - appreciate your input but this is NOT just a talktalk problem.
    I am with aol (landline BT) and can't access my sites on my PC using IE or Chrome.
    I believe last summer it was not related in the end to ISP adn did take some time to be fixed. Hoping WP peeps can give ti some attnetion - many thanks :)
    Ali B

  19. I am also with TalkTalk - and am having the same problems. I can get to my dashboard via my favourites link, but from there on, links do not work.

  20. funkypumperssab

    Same here. Am on Talk Talk .Not sure if that makes a differnce ?

  21. Definitely NOT a Talktalk problem for me as I am on Sky. Have tried different browsers (usually use Chrome but won't work on Firefox or Explorer either) with no joy. Bizarrely, I can get connection on my netbook but not on my PC, which consistently just chucks me straight out of the admin page on a .org blog - but not on the .com ones that I use. This particular blog is used widely all over the world by thousands of people on many different browsers, networks etc - and most are fine with it. I appreciate this is a .com forum here, and I'm talking about .org, but is there a connection? The first bad experience I've had of WordPress in 4 years of using it daily and recommending it avidly to other people who have joined on my recommendation, so feeling nervous...

  22. funkypumperssab

    I cannot access on any device ( of which I have 4 ) via Chrome , safari etc. I get a No data received message :-(

  23. me too - spent all morning with talktalk the problem only to be informed its not the router or the internet connection.
    Can access other websites but not the wordpress admin.
    Using Firefox but same problem with Chrome

  24. funkypumperssab

    Looks like a widespread problem then :(

  25. sequinsandcherryblossom

    I tweeted @TalkTalkCare too. They said they were looking into it but don't have an update to give at the moment.

  26. When this has been going on for a whole day I find the complete lack of an official WP reply shocking to say the least.
    Another non TalkTalk user here.
    It's all very well expecting TalkTalk to look into it but is anyone from WordPress doing that too?

  27. Thanks for everyone who has posted. We have seen some other threads but had not yet been able to pinpoint this as a Talk Talk issue.

    We will take another look on our end, but as others have already explained in this thread, it's likely a repeat of what happened a few months ago, and if so, there's little we can do other than encourage Talk Talk to update their records and unblock again.

  28. I have posted a sticky notice about this issue and will be updating this thread with any further information we receive.

    If anyone has additional information to share on this issue, please let us know.

  29. I am having the same problem, again. This happened earlier in the year and I kept receiving the "no data found" error page. It's preventing me from doing any work on my blog at the moment and is really becoming a hindrance again.

    Has anyone found a way round this or had a reply from WordPress staff?

  30. jackiedana - it appears you are not listening to the customers. There are many people having this problem who are NOT on TalkTalk - there are two above on Sky and BT. This indicates that it is a WordPress issue. It needs repairing very quickly.

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