the blog and the add post page do not open

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    Posts
  • #1094732

    mnik1000
    Member

    Dear support team,

    I tried accessing wordpress.com, as well as my blog at http://russmedia.wordpress.com, but they do not open. The only way to access the wordpress.com page is through a search engine. This has been going on for a couple of days, and while I was able to add posts and edit them, since this morning I am unable to access these options. I’ve tried accessing the pages from various devices, and the result was the same. Please let me know how to solve this problem.

    Regards,
    Miroslav

    The blog I need help with is russmedia.wordpress.com.

    #1094827

    [URL=http://info.flagcounter.com/ie9C][IMG]http://s04.flagcounter.com/count/ie9C/bg_FFFFFF/txt_000000/border_CCCCCC/columns_2/maxflags_12/viewers_0/labels_0/pageviews_0/flags_0/[/IMG][/URL]

    #1094876

    1tess
    Moderator Emeritus

    @physicsmachanic
    If you have a question, then please start a new thread for your topic. Also please be more specific about what you want help with.

    #1094891

    kathrynwp
    Staff

    Hi Miroslav, could you please let me know what country you’re located in, and what ISP you’re using?

    Are you in a residence or office?

    Is there any firewall or proxy in place?

    Could you please try running a traceroute using the steps outlined here:

    http://en.support.wordpress.com/browser-issues/advanced-browser-troubleshooting/

    In Windows, you can run a traceroute as follows:

    1. (Windows 7 or Vista) From the Start Menu, in the search field, type cmd, then press ENTER to open a Command Prompt window.
    (Previous versions of Windows) From the Start menu, click Start > Run, type in cmd and hit ENTER.
    2. Type in “tracert s0.wp.com” (without quotes) and press ENTER.
    3. When it has finished, and even if it looks as though it is going to hang, allow it to finish, right click in window and select MARK. Then, select all of the text in the command prompt window and press ENTER.
    4. Paste it in your reply.

    Thanks for your help.

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