The connection was reset – cannot now access my blog

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  • #917980

    issyclarke
    Member

    I have been receiving this message for 4 days now. Initially it occurred while editing. Sometimes it was sporadic. Now it is constant.
    I use Firefox but had a similar message on Safari.
    I have cleared cookies and caches, removed Adblock and changed that setting in Users (http??? whatever – saw the suggestion on the forum)
    But now I can’t even see my blog. I am well and truly furious and upset.
    PLEASE HELP!

    The blog I need help with is anaturallifeforjetandwalle.wordpress.com.

    #918084

    timethief
    Member

    I’m sorry this is happening to you. I have flagged this thread for Staff attention.
    (1) How are connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.

    (2) Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/

    (3) Are you using the https:// secure log-in? If not then please enable it
    http://en.support.wordpress.com/https/

    #918086

    This has also been happening to me. I thought it was just my internet connection at first but it has been doing it on other computers as well – really annoying.

    Can someone please let us both know how to fix this problem. I re-platformed my blog to wordpress as I thought it was a better platform to use but now I am starting to think differently.

    Katie

    #918089

    issyclarke
    Member

    Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:13.0) Gecko/20100101 Firefox/13.0

    I am connected via broadband wireless. My ISP is Tiscali.

    I am using a Macbook – not a tablet.

    I think I did the secure login thing but will double check.

    It’s been horrid!!!!!

    #918090

    issyclarke
    Member

    Yes, I am connected using that secure login.

    Please help – I can’t even SEE my blog now!!

    #918091

    issyclarke
    Member

    How do I get all my posts and so on and take them somewhere else, if I can’t even access the blog?

    Seriously, I’ve had enough! Well, ok, if the staff sort it out, fully, I’ll be one happy camper, but right now I want to decamp. Pronto.

    #918092

    timethief
    Member

    @fashionfuturesblog
    (1) How are connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.

    (2) Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/

    (3) Are you using the https:// secure log-in? If not then please enable it
    http://en.support.wordpress.com/https/

    #918093

    issyclarke
    Member

    I can see onecoolsite, you’ll be pleased to know….

    #918095

    issyclarke
    Member

    And I can see Fashion Futures. You both have great blogs. I really like them. I’d like to see mine though.

    #918097

    timethief
    Member

    @issyclarke
    I can see http://anaturallifeforjetandwalle.wordpress.com/

    How do I get all my posts and so on and take them somewhere else, if I can’t even access the blog?

    If you cannot access the blog then you cannot use the exporter to get an XML file of your content. http://en.support.wordpress.com/moving-a-blog/

    I hear your frustration. There have been days of issues like this now but my best advice is to hang in and wait for Staff to assist you.

    #918098

    issyclarke
    Member

    If you cannot access the blog then you cannot use the exporter to get an XML file of your content. http://en.support.wordpress.com/moving-a-blog/

    I figured that.

    Do you really think it’ll get sorted out? I have been loving doing this blog – not that anyone reads it… and I really really would like it not to be a bloody nightmare!!

    #918099

    timethief
    Member

    I hear you. I’ve been here for over 6 years and there aren’t usually this many issues or even issues of this kind.

    #918101

    issyclarke
    Member

    Thanks, @timethief.

    Ironically, I can get on it now – but it has been sporadically on and off for the past four days so I do not feel it’s resolved. Yet.

    I’m delighted to believe it will be, though!

    #918108

    issyclarke
    Member

    I had a happy ten minutes of access. Now it’s gone. So depressing.

    #918110

    timethief
    Member

    Maybe it’s time to go riding for awhile and return later. (I’m a former equestrian and riding coach. Head injury – cannot take the risk any more – will always love horses.)

    #918133

    issyclarke
    Member

    The falling off is why I’ve changed my management system, @timethief – couldn’t deal with the level of risk anymore. My horses are much less reactive now! x

    #918134

    issyclarke
    Member

    It’s still broken. When are the staff likely to to something, do you think?

    #918135

    bakecrew
    Member

    Hi this is http://www.ffeirio.wordpress.com I have been having exactly the same problem. Using 2 different laptops off talk talk ISP. Tried safari, firefox & google browsers with the same result. I have left a topic on the forum at https://en.forums.wordpress.com/topic/trouble-accesssing-website-through-wordpress?replies=3#post-914556 but yet to receive any response. Can someone Please let me know what is happening.

    #918156

    macmanx
    Staff

    There is an issue between on of our third-party CDNs and Talk Talk. We are working with our CDN to resolve the issue, and you might want to try contacting your ISP too.

    Sorry for the trouble!

    #918163

    issyclarke
    Member

    Oh ok… so what would I say when I call them up? How would I explain the issue? Please give me an idiot’s guide!!

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