When we are helping people with support the advice to clear the cache and log back in seems to pop up really regularly. This reminded me of a phrase they use on the phpbb support forum, "The Cookie Dance". So, I thought I'd share it over here:
The Cookie Dance
step 1. log out
step 2. clear your browser cookie
step 3. clear your browser cache/temporary internet files
step 4. close your browser
step 5. go back and test
step 6. hold one foot in the air and spin around three times singing "Do the Cookie Dance, yeah, yeah, yeah."