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The import tool remains processing even if 24 hours pass

  1. MT 形式でのインポートを行っていました。
    その後、その際に試していたファイルのインポートは期待通りに完了し、メールも届きました。しかし、インポート画面は今も "処理中…" が表示されたままで、別のファイルをインポートすることができなくなっています。
    (最後にインポートを行ってから 24時間は経過していると思います)



    This text is translated by the machine translation service.
    I was performing import in MT form.
    It was not imported very much well but I had repeated import several times.
    Then, import of the file tried on that occasion was completed as expected.
    E-mail was also delivered.
    However, "processing..." is still displayed on a import tools screen (MT type).
    Therefore, I cannot import another file.

    Please give me reset of a import tool for the solution in question.

    My blogs are the following URL.
    Blog url:

  2. Hello there,
    Not to worry as Staff can help you sort this and I have flagged this thread for their attention.

  3. Hey there,

    It looks like your import completed successfully. If your content is missing, please try to run the importer again.


  4. Hello there.
    Thank you for your support.

    >It looks like your import completed successfully.
    Yes. My last import completed successfully.

    If I access import tools page today, "processing..." is still displayed.
    So, I can't import other MT type files.

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