The import tool remains processing even if 24 hours pass

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  • #989422

    ichijikudo
    Member

    MT 形式でのインポートを行っていました。
    なかなかうまくインポートされず、何度かインポートを繰り返していました。
    その後、その際に試していたファイルのインポートは期待通りに完了し、メールも届きました。しかし、インポート画面は今も “処理中…” が表示されたままで、別のファイルをインポートすることができなくなっています。
    (最後にインポートを行ってから 24時間は経過していると思います)

    インポートツールのリセットが必要とのことですので、お願いしたく思います。

    ブログは以下のURLです
    https://ichijikudo.wordpress.com/

    —————————————————————-
    This text is translated by the machine translation service.
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    I was performing import in MT form.
    It was not imported very much well but I had repeated import several times.
    Then, import of the file tried on that occasion was completed as expected.
    E-mail was also delivered.
    However, “processing…” is still displayed on a import tools screen (MT type).
    Therefore, I cannot import another file.

    Please give me reset of a import tool for the solution in question.

    My blogs are the following URL.
    https://ichijikudo.wordpress.com/
    Blog url: http://ichijikudo.wordpress.com/

    The blog I need help with is ichijikudo.wordpress.com.

    #989536

    timethief
    Member

    Hello there,
    Not to worry as Staff can help you sort this and I have flagged this thread for their attention.

    #989715

    pcrumm
    Member

    Hey there,

    It looks like your import completed successfully. If your content is missing, please try to run the importer again.

    Best,
    P.

    #989749

    ichijikudo
    Member

    Hello there.
    Thank you for your support.

    >It looks like your import completed successfully.
    Yes. My last import completed successfully.

    But…
    If I access import tools page today, “processing…” is still displayed.
    So, I can’t import other MT type files.

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