The New Image Upload

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    One thing I can say is that the new system is only a few days old, and it’s still a work in progress (simple example: the “Insert Slideshow” tab is missing at the moment, but staff said it’ll be back after they revamp the whole slideshow feature). So I’d generally suggest some patience: in this case (unlike some other cases) it’s not true that staff don’t listen and don’t bother to reply; they do – and they thank people for bringing problems to WP’s attention.



    I hope it still is a work in progress and that they change certain features back, but when no one responds to your queries, this is one of two I have asked lately it doesn’t fill you with confidence. I am still a customer of this company, and its not too much to expect someone to reply



    Actually, it is not a work in progress that will bring back features. Previous links have already said that it is a test on to roll out ofn

    Adding slideshow is a totally irrelevant issue. All you need to do is add the [ slideshow ] command.

    Staff do listen, they do reply and presumably their hands are tied.

    Either way, it is still ten steps backwards. What would be interesting to hear is what happy engineers have tried to achieve with this ‘improvement’. Not sillyspeak that we can all see through, what genuine changes have been made that make it easier to blog? Because I see absolutely nothing.


    Thank you kathrininjapan!!!! I have been trying to upload photos unsuccessfully since last night. That worked!!



    roughseasinthemed… well said!


    Thanks also to kathrinjapan. I spent nine hours today trying to upload pictures to my blog. It’s now very clunky and time-consuming, but as someone else said, at least I could do it. I’m certainly not looking forward to uploading multiple pictures with this new clunky system.



    “Actually, it is not a work in progress that will bring back features.”
    How do you know that?
    “Previous links have already said that it is a test on to roll out ofn”
    So what? That’s how everything works here: as the founder of WP himself has said, we users are all beta testers.
    “Adding slideshow is a totally irrelevant issue.”
    Really? I didn’t say anything about adding a slideshow, I mentioned the “Insert Slideshow” tab as an example of a convenient button that was there, went missing, and will be brought back.
    “All you need to do is add the [ slideshow ] command.”
    I know shortcodes better than you. Why should your argument apply to the slideshow but not to the rest? According to your line of complaint you should be saying I could insert a slideshow right there on the uploader popup while now I’ve got to leave the uploader and type a shortcode: extra step, extra step!



    or we could not turn this into a “i know better than you so there” argument, and someone could actually help!




    @twelveby12: When you click “Member” under a member’s username, you can see the list of threads this member has posted in. Check other threads to see that experienced volunteers like timethief or me do try to help. But when you complain about the cropping tool, what kind of help would you expect from us? When roughseasinthemed (arbitrarily) says this is “ten steps backwards”, what help can we give?




    firstly, I have no idea who you are or what your “position” is, what I can say is that other than point me to that “great” post on the news section etc no one has actually offered ANY help. It is clear that this is a move which is VERY unpopular with users, and I (as a customer) have the right to indicate that I am unhappy with this. If no one says anything, then it’s viewed as being fine, so I feel fully justified in commenting. Honestly, I am sure you and TT do a great job in responding, but it doesn’t help me, or any of the other users having this problem.

    I agree ten steps back is a bit OTT, but the point is valid… the removal of the cropping tool is unnecessary and has reduced ease of use of this site. Until someone from WP actually comments, and indicates why it’s been removed, and if there is any chance of certain tools being reinstated, this problem will continue.

    I am all for improvements etc, but you cannot seriously tell me you believe that having to go through the media library every time you want to crop an uploading image is actually easier then there is nothing I can say. IMHO this IS a step backwards, and while YOU may not be able to help, someone can. Point of note is that this thread only kicked off when others commented, until then…

    To clarify, I REFUSE to believe it is that difficult to have a crop/rotate function as before within the new set up, at the push of one button.




    It just too me so long to upload 2 small jpgs (66k and 78k), I thought it was never going to happen. I gave up, only to come back later to find they’d finally uploaded.

    I notice the old option to make the photo small, medium, or full size seems to be gone. That will hurt.

    I do not like what I’m seeing of this “improvement” and won’t be posting photos if they take eons to upload.



    @catsworking – they have left the sizing option, its on the bottom right next to the orientation option, its just changed to a drop down menu rather than tick circles. one thing they haven’t messed with…



    Thanks, twelveby12. I guess it’s just a matter of relocating all the things we were once familiar with (WordPress–change for the sake of change may mean job security for the developers, but it won’t grow your fan base).

    However, the pokiness of uploading photos could be the deal-breaker.



    Now, people, can we all get along? I too fell frustrated with this change, which seems to have come out of nowhere, but it was probably an effort to improve the system. I’ve been through quite a few of these situations, when help is not easily available, and had to learn to, first, be patient. Since we don’t know each other, and who does what, I assume that most of those who show up to help, are trying to do just that, help. Whether that actually helps, is sadly, another story. That’s part of the kinks of a free system, though.
    Specifically about this change (uploading pics), I too see no reason why the flexibility of the old system had to be replaced. It’s certainly something that was rolled out before getting a hefty feedback from those who use the system. Again, it’s not easy to please hundreds of thousands, etc, but a simple weekly email blast, announcing what’s on the Happy Engineers’ plate, would go a long way in helping us all.
    To those who can’t wait, I suggest using the free (I have nothing to gain mentioning its name here), which has a way of cropping pics, besides of a lot of other nice features. Extra steps too, I know, but I for one, didn’t even know that it was possible to go to Media and crop pics there. Last night, nothing seemed to work.
    And for now, I wouldn’t use that enlargement feature on the blog; it mysteriously stopped making any difference as far as what ends up appearing on the edited post anyway.
    Since I use the Sidebar differently than most, I also lament the addition of an irritating extra space between the pic and the headline, but that won’t drive me off the Brooklyn Bridge just yet, at least not now.
    Not to patronize the professionals behind those changes, it’d also be useful if a quick email would warn us that the system is being ‘fixed.’ Often, working overnight, some particular features temporarily or permanently disappear, and I’m forced to slice my skin open in order not to scream and wake up the neighbors, while struggling to find a solution and my way around it.
    In the meantime, I appreciate all the help that those who can have been giving out of their kindness, specially to some of us who can’t even begin to understand the jargon of code writing. Thanks and regards to all
    Wesley at


    I originally posted because I literally couldn’t add images. Clicking Add Media on the Edit Post page took me to an upload screen but after I chose the image from C:/ the thumbnail in the WP image window didn’t render and I couldn’t insert it. It’s working now but when I add an image at “full size” it’s showing up reduced in WP. The original image was edited to 500 px but full size in WP is now 3xx even though the template allows for more, the image is 500, and the WP image tool says it’s full size.

    It’s getting better but not working smoothly…


    Okay, so played around with things and here’s the workaround:

    I add an image. It shows up too small and not aligned. I click the image, click the “Edit Image” icon, align it, go to “Advanced Settings,” remove “w=225” from the source field, and click “Update.” Then I go back to “Edit Image,” click “Advanced Settings” again, and click “Original Size.” The image looks okay. Phew!



    @twelveby12: I never really disagreed with you (singular). Your point is absolutely valid, you must express it, and in another reply I pointed out that unlike some other cases WP does seem willing to listen this time. What I meant in my previous reply is that we experienced volunteers help when we can (for example I clarified things to several users who thought that something no longer worked while actually the only change was a change in the name or the whereabouts of a button), but when a user complains about a problem such as the one you (singular) reported, we cannot possibly help: you report the problem, wait for a staff reply, and wait to see if the problem will be solved.



    Has it really come to this? I just tried several different paths and finally got my image on the post, but I swear I couldn’t tell you how I did it. I feel like I’m drowning in post-its.


    It’s really cumbersome! And I’m not afraid to mess with code but that’s a lot to ask of many people. I hope it improves.



    @jeanofalltrades: You don’t have to do all that.
    a) Full size means pixel size of the original file, if the original is narrower than the maximum the theme allows (= the width of the main column); if the original is wider than that maximum, then full size means automatically downsized to that maximum. The maximum in the Pilcrow layout you’re using is 500px.
    b) “I add an image. It shows up too small and not aligned.”
    You mean you upload it then click Insert without selecting the desired alignment, link and size options?

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