The wrong domain was mapped to our account.

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  • #1094399

    ekonetzni
    Member

    For some reason .org was added to the end of the domain that should have been mapped. We have no apparent way to change this.

    We’ve been trying to resolve this for two months now and when our support requests aren’t being auto-closed, they’re being promptly ignored. We require support for the product we purchased. The community can’t fix this, we need a representative of wordpress.

    The blog I need help with is bloggingdotcnmdotedudotorg1.wordpress.com.

    #1094599

    ekonetzni
    Member

    Maybe I should mention this was part of a premium upgrade?

    #1094609

    zandyring
    Staff

    Hi there,

    I’m going to transfer this to a support ticket, because we may need to discuss some sensitive information.

    I do apologize that you haven’t been adequately helped to this point. Let’s change that.

    You will receive an email shortly with the subject the title of this thread.

    Cheers!

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