Theme customization and theme previews are not working?

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  • #1361764


    I have been trying to customize my theme but all I get is a blank white screen and on the right it says the features are loading but I wait and nothing loads. Also, other themes are not loading previews. I’m not sure what’s going on but would appreciate some help.

    Thank you!

    The blog I need help with is



    No changes you try out aside from those such as Custom Background, Custom Header, etc. which are stated on the theme description pages in the features column (right hand side)
    will be visible to visitors unless you purchase an annually renewable custom design upgrade.

    You do not need to load the design tools unless you have the Custom Design upgrade. All of these functions can be accessed from your dashboard – without loading the custom design tools – no upgrade required.
    Appearance > Header
    Appearance > Background
    Appearance > Theme Options (applicable only to some themes)
    Settings > Reading (set a static front page)
    Site Title and Tagline > Settings > General

    If you are using the preview mode for the Custom Design upgrade some of the settings in that mode will save but they won’t show up on the front end unless you purchase the upgrade.

    To go back to the free options, go to Appearance → Themes → Customize → Colors and click the “exit the preview” link in yellow at the top of the panel on the right.

    P.S> Make sure that you have both third-party cookies enabled and JavaScript enabled

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