Hello there I need your help very urgently please! I bought a theme from theme forest and it is not letting me upload it in the theme the option doesn’t even come up in the dashboard. Could it be because its a organization or because we bought the plus choice in the bluehost website. Please help!!!
The blog I need help with is ls4kids.wordpress.com.
This site at http://ls4kids.wordpress.com/ is hosted by wordpress.com.
You can’t install any theme that is not found at https://wordpress.com/themes/ into any site hosted by wordpress.COM.
If you are reading anything that makes you think that bloggers can install any third party or custom themes on sites hosted by wordpress.COM, then you are mistaken/misinformed. You are confusing wordpress.COM hosted blogs and wordpress.ORG installs on paid hosting.
This is the wordpress.COM support forum. There is no FTP access https://en.support.wordpress.com/ftp-access/ to sites hosted here and you cannot upload any custom themes or third party themes, or create your own theme here at wordpress.COM, or use stylesheets from another theme. You can do those only on wordpress.ORG installs on paid hosting.
The only themes we can use on WordPress.com hosted blogs are licensed and adapted to run on our multiuser software the themes are found here http://wordpress.com/themes/ and in your dashboard at > Appearance > Themes
There is no upgrade you can buy here that changes that.
If your site remains hosted here at wordpress.COM and you purchased a third-party theme, then you will have to get a refund.
Alternatively, this guide will explain how to move your WordPress.com site to another hosting platform:
Moving to a Self-Hosted WordPress Site
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